Your product was designed to run on a Windows 7 or higher Operating System, with

Question

Your product was designed to run on a Windows 7 or higher Operating System, with a minimum of 2048 MB of RAM and a 1.2 GHz processor. You have received a performance problem from a user.

1. What minimum information should you obtain from the user to start troubleshooting the problem?

2. Research, find and list sources that provide insight into performance problems.

3. List the possible causes of this problems? What action would you take with a user who doesn't meet the minimum system requirements?

please answer in detail. Thank you!!!

Explanation / Answer

1. The minimum information required for user to start the troubleshooting the problem are as follows:

2.

3. The action need to be taken by the user to meet the minimum requirements:

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