Describe an example on the role of mobile communications in an organization that

Question

Describe an example on the role of mobile communications in an organization that is looking to reach a wider audience. Your answer should include

a. why does this organization need to use / implement mobile communication?

b. what can mobile communications do to this organization that was not possible earlier

c. what technologies should the organization invest in to make this happen. What kind of bandwidth should it aim for given it's size (assume it has to cater to 20,000 customers).

d. Look at the table provided in the document for the content for this module and you will see that routers, bridges, switches are components used by the data link layer. Research on the Internet and provide an example of recent commercially available routers and it's capabilities and how it helps this organization.

Use diagrams where / if necessary

Explanation / Answer

Role of mobile communications in an organization:

Mobile communications plays an vital role in an organization that is looking to reach a mass audience.It can be used to upgrade firm by offering file sharing, document collaboration, and many different apps and software that allow employees to access company information anytime.

a)Use of mobile communication can help to increase operations efficiency by cutting down the need for face-to-face meetings.An additional benefit of mobile communication is the improved productivity with employees who don’t work in a cubicle.The right mobile communication solution can increase employee engagement.The improvements in the field of mobile computing now enable us to carry a powerful, always connected computer in our pockets. With these devices we can increasingly perform those functions that previously were only possible on an office workstation.

b)Employees can now remain in contact with the main office and work efficiently and productively away from their desks, whether they're at home, traveling or working on other sites.The ability to be in constant contact speeds up decision making and simplifies business communication.When other employees need important information or a quick decision, they can be confident of reaching the right person. Some phone systems have a facility to ring a person’s desk phone and mobile phone simultaneously by dialing a single number, making it easier to locate the employee.The ability to reach employees at any time makes an important contribution to customer service. This enables employees to deal quickly and effectively with inquiries, improving customer satisfaction.

c) Many mobile applications have been introduced to make communicationn easier.Mobile communication technologies are available such as 2G, 3G, 4G, WiMAX, Wibro, EDGE, GPRS .Mobile computing or mobile communication technologies has security standards and as well as the transmission protocol behind it.GSM supports data transfer speeds of up to 9.6 kbit/s, allowing the transmission of basic data services such as SMS (Short Message Service).In 2G the bandwidth is 900MHZ to 1800MHz which is sufficient to cater 20,000 customers.

d.Table not provided.

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