Learning Objectives a of 2y .Describe what management is, why management is impo
ID: 388020 • Letter: L
Question
Learning Objectives a of 2y .Describe what management is, why management is important, what managers do, and how managers use organizational resources efficiently and effectively to achieve organizational goals. 2.Distinguish among planning, organizing, leading, and controlling (the four principal managerial tasks), and explain how managers' ability to handle each one affects organizational performance. 3.Differentiate among three levels of management, and understand the tasks and responsibilities of managers at different levels in the organizational hierarchy.Explanation / Answer
Answer 1:-
. Managers operate within an organization, a group of people who work together to achieve a wide variety of goals or desired future outcomes.
2. Management is the planning, organizing, leading and controlling of human and other resources to achieve organization goals effectively and efficiency
A. Achieving High Performance: A Manager’s Goal
1. Organizational performance is how effectively and efficiently a manger uses resources to satisfy customers and reach organizational goals.
a. Efficiency measures how well productively resources are used.
b. Effectiveness measures the appropriateness of goals chosen by a manager.
B. Why Study Management?
1. Managers decide how to allocate society’s most valuable resources effectively.
2. Studying management provides perspective on understanding and learning to cope with bosses and coworkers.
3. Students of management have the potential to compete successfully for interesting and well-paying jobs.
a. As managerial responsibility increases and people move up the organization hierarchy, salaries grow with responsibility.
b. The salaries paid to top managers and CEO are often quite large.
Answer 2:-
Planning
1. Planning is the process manager’s use for identifying and electing appropriate goals and actions for the organization.
2. Planning involves three steps: deciding which organizational goals and courses of actions to pursue; strategies to adopt and deciding how to allocate organizational resources to attain those goals.
3. The strategies determined during planning determines the effectiveness and efficiency of an organization.
B. Organizing
1. Organizing is the task of structuring working relationships in a way that allows organizational members to work together (effectively and efficiently) to achieve organizational goals.
2. Organizational structure is the formal system of tasks and reporting relationships that coordinates actions and motivates members to achieve organizational goals.
C. Leading
1. Leading is the articulation of a clear organizational vision for the organization’s members to accomplish through the energizing and enabling of employees to understand what part he/she will play in achieving the goal.
2. Leadership involves managers using their power, personality, influence, persuasion, and communication skills to coordinate people and groups so their activities and efforts are in harmony.
D. Controlling
1. Controlling is the process of evaluating how well an organization has achieved it goals, resulting in taking corrective actions to improve performance or maintain results.
2. The desired outcome of the control function of management is the ability to measure performance and regulate organizational efficiency and effectiveness.
Answer 3:-
A department is a group of people who work together and possess similar skills or knowledge, tools, or techniques to perform their job.
A. Three levels of management
1. First-line managers: Responsible for daily supervision of non-managerial employees; also called supervisors.
2. Middle managers: Supervise the first-line managers. Responsible for finding the best way to organize human and other resources to achieve organizational goals.
3. Top managers: Responsible for the performance of all departments and ultimately responsible for the success or failure of an organization.
a. The CEO or Chief Executive Officer is a company’s most senior manager, the highest in the organizational hierarchy
b. The COO or the Chief Operating Officer is used to refer to a top manager who is being positioned to take over as CEO when the CEO leaves the company.
c. The top management team is a group composed of the CEO, the COO and the department heads responsible for helping the organization reach its goals.
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