PLEASE IF U CANT FILL OUT 12 - 38...DONT ATTEMPT AT ALL. ALL I GET FROM HERE IS
ID: 3867223 • Letter: P
Question
PLEASE IF U CANT FILL OUT 12 - 38...DONT ATTEMPT AT ALL. ALL I GET FROM HERE IS HALF ANSWERS... I NEED FULL ANSWERS ASAP ESPECIALLY QUESTION 22- 26!
Use Case Description
Use Case Name: Process New Customer
ID: 1
Importance Level: H
Primary Actor: Staff
Stakeholders and Interests:
Customer – Want to join the health club.
Staff – Assists customer with membership.
Brief Description: 12
Trigger: 13
Relationships:
Include: 14
Extend:
Normal Flow of Events:
Customer requests membership.
15
16
System determines the discount rate.
If desired membership length < 6 months,
then discount rate = 0
Else if desired membership length < 12 months
then discount rate = .10
Else discount rate = .15
System calculates payment amount.
System generates bill.
Staff gets bill and gives to customer.
Customer presents accepted form of payment (cash or credit card).
Staff executes the Process Payment use case.
SubFlows:
Alternate/Exceptional Flows:
8a. 17
8b. Process New Customer terminates.
Use Case Name: Process Payment
ID: 2
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – Person that is paying for new membership.
Staff – Employee receiving payment.
Brief Description: 18.
Trigger: 19
Relationships:
Include: 20
Extend: 21
Normal Flow of Events:
Customer presents accepted form of payment to staff.
If payment is with 22, the 23 subflow is performed.
If payment is with 24, the 25 subflow is performed.
System generates membership card.
Staff executes 26 use case.
SubFlows:
S-1a. Cash Payment
Staff records cash payment.
Staff puts cash in cash box and gives customer change if necessary.
S-1b. Credit Card Payment.
27
28
Alternate/Exceptional Flows:
S-1b-2a. Staff executes the 29 use case.
Use Case Name: Process Declined Credit Card
ID: 3
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – Person requesting a new membership.
Staff – Employee working at the health club.
Brief Description: 30
Trigger: 31
Relationships:
Include: 32
Extend:
Normal Flow of Events:
Staff notifies customer that credit card was not approved and returns credit card to customer.
Staff asks customer for another form of accepted payment.
Customer gives staff another form of payment.
33
SubFlows:
Alternate/Exceptional Flows:
3a. 34
3b. Staff terminates processes.
Use Case Name: Issue Membership Card
ID: 4
Importance Level: M
Primary Actor: Staff
Stakeholders and Interests:
Customer – New member receiving membership card.
Staff – Employee issuing membership card.
Brief Description: 35
Trigger: 36
Relationships:
Include:
Extend:
Normal Flow of Events:
37
38
SubFlows:
Alternate/Exceptional Flows:
Use Case Name: Process New Customer
ID: 1
Importance Level: H
Primary Actor: Staff
Stakeholders and Interests:
Customer – Want to join the health club.
Staff – Assists customer with membership.
Brief Description: 12
Trigger: 13
Relationships:
Include: 14
Extend:
Normal Flow of Events:
Customer requests membership.
15
16
System determines the discount rate.
If desired membership length < 6 months,
then discount rate = 0
Else if desired membership length < 12 months
then discount rate = .10
Else discount rate = .15
System calculates payment amount.
System generates bill.
Staff gets bill and gives to customer.
Customer presents accepted form of payment (cash or credit card).
Staff executes the Process Payment use case.
SubFlows:
Alternate/Exceptional Flows:
8a. 17
8b. Process New Customer terminates.
Explanation / Answer
Here are the 4 use case diagram for a health club:-
ID1: Membership of new customer
ID2: Payment process for new membership
ID3: in case of payment decline via credit card
ID4: issues related to membership card
Here the remaining numbers represent:
12:- Documentation procedure to be followed for a new customer to attain membership caed
13:- Entry of a new customer in health club
14:- Father or Mother details
15:- Annual package
16:- Monthly or quarterly package
17:- Inform the customers regarding documentation issues
18:- Procedure related to payment for new membership
19:- Payment done by the new customer
20:- Customer details
21:- package details
22:- Cash
23:- S-1.a Cash Payment
24:- Credit card
25:- S-1b. Credit Card Payment.
26:- Issue Membership Card
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