1. __________ are the building blocks of each functional area, e.g., accounts re
ID: 3861478 • Letter: 1
Question
1. __________ are the building blocks of each functional area, e.g., accounts receivable (A/R) and accounts payable (A/P)
a) IT procedures
b) Business processes
c) Business strategies
d) Competitive forces
Ans:
2. __________ is a technology approach to implementing a business process, but it’s only part of the technology required to implement business processes.
a) MIS
b) BPM
c) SaaS
d) SOA
Ans:
3. Microsoft International’s lack of standardized business processes and process documentation had a number of adverse impacts on the HR team. Which is not one of those adverse impacts?
a) Decrease in errors by new hires
b) Increased the time and cost to train new employees
c) Limited ability to review their business processes
d) Decreased business process efficiency
Ans:
4. Which is not one of the benefits that Microsoft International achieved through the use of Visio and business process modeling?
a) Significant savings in labor hours through increased process efficiency
b) Decrease in the training time of newly hired employees
c) Improved decision making through visual process analysis
d) Improved relationships with supply chain partners
Ans:
5. When you break it down, you see that a business process is actually __________.
a) a project of known scope with an assigned budget
b) a loosely defined approach to solving an unstructured problem
c) a series of individual tasks executed in a specific order
d) clearly defined and automated by software
Explanation / Answer
1. Business strategies are the building blocks of each functional area, e.g.
accounts receivable(A/R) and accounts payable(A/_P)
2. BPM is the technology approach to impleting a business process,but its only part of
the technology required to implement business processes
3.Decreased business process efficiency.
4.Improved relationships with supply chain partners.
5.a series of individual tasks executed in a specific order.
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