Essay Ouestions (15 s each A number of tools are popular for defining problems,

Question

Essay Ouestions (15 s each A number of tools are popular for defining problems, discovering solutions, and generating ideas. One of those tools is the Cause-Effect graphic technique which identifies the effect of a problem and then examines all possible causes of the effect. Using the 4 Ms example illustrated below, identify a problem within your organization or personal life and create a list of possible causes of the effect under each of the headings. (Lesson 13) 1. Man Materials Skills Packaging Vendor Problems Motivation Supply Delivery Delays Late Product Release Inspection Failure Scheduled Repair Procedures Tooling Problems Methods Machines Figure 7.4 Cause-Effect Diagram 2· The stage gate process is the framework for the new product development process. It's a process that defines a sequence of phases and gates that each project must pass through, from concept to market, providing a roadmap for consistent and successful execution of projects. The process helps organizations in two ways: (1) it minimizes the risk that the project team will overlook important tasks that are needed for project success; and (2) it defines the points at which the management team will assess progress and make decisions whether to continue investing in the project. Ideation Detailed Investigation Testing cation Figure 9. Stage Gate Process SOURCE: Adapted from Cooper (2000). Utilizing your text, LIRN, and internet resources, detail the function and activities involved during each stage of the process and which gates need accomplished to move from one stage to the next. (Lesson 14)

Explanation / Answer

Answer: The problem identified in the organization:- Test cell is not working in the organization.

So now, we need to identify potential causes for each of the effects shown as per 4Ms in the graph.

The given 4 Ms are Man. Machine, Material and Method.

For each effect, he causes are as below :-

S

“M” category

Effect

Possible Causes

1

Man

Skills

Motivation

2

Methods

Inspection failure

Procedures

3

Machines

Scheduled Repairs

Breakdowns

Tooling problem

4

Materials

Packaging

Supply

Vendor Problem

Delivery Delay

S

“M” category

Effect

Possible Causes

1

Man

Skills

1. Lack of training on test cell processes.
2. No qualified trainer on test cell.
3. Lack of experience on testing processes.

Motivation

1. Test cell processes are tough and time consuming.
2. No clarity on test methods
3. Lack of management support in test cell improvements.

2

Methods

Inspection failure

1. Lack of procedure for inspection.
2. Lack of training on inspection for test cell processes.

Procedures

1. Procedures are not updated and maintained for test cells.
2. Procedures are not user friendly
3. Procedures are not reviewed and approved for test cells.

3

Machines

Scheduled Repairs

1. To avoid breakdowns of the test cells
2. To run test cells 24 by 7 for high testing demand.

Breakdowns

1. Scheduled repairs were not completed as per plan
2. Scheduled repair quality is not appropriate

Tooling problem

1. Tooling are not as per drawing for fitment kits
2. Vendors are not expert in test cell tooling.

4

Materials

Packaging

1. Packing methods are not appropriate for test cell tested parts.
2. Packaging box is of inappropriate design.

Supply

1. Due to fluctuation in demand
2. Due to union strike at Vendor’s company

Vendor Problem

1. Vendors are not capable in designing test cell fixtures.
2. Vendors are heavy busy in their routine activities.

Delivery Delay

1. Due to lack of packaging kit at stores department
2. Due to delay in invoice generation process for packing spares
3. Due to lack of inventory ready for shipment for test cell spares.

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