Using the data in the chart below What day of the week is the busiest? What day
ID: 384323 • Letter: U
Question
Using the data in the chart below
What day of the week is the busiest?
What day of the week is the slowest?
Number of Customers Showing Up at the Salon
Week
Day of the Week
Customers
1
Monday
106
Tuesday
104
Wednesday
102
Thursday
104
Friday
106
Saturday
88
Sunday
102
2
Monday
116
Tuesday
100
Wednesday
89
Thursday
92
Friday
113
Saturday
84
Sunday
86
3
Monday
112
Tuesday
104
Wednesday
92
Thursday
96
Friday
108
Saturday
89
Questions
What operational ideas would you suggest (at least a paragraph) to service high demand days. For example change a process, add a process, etc.)
Number of Customers Showing Up at the Salon
Week
Day of the Week
Customers
1
Monday
106
Tuesday
104
Wednesday
102
Thursday
104
Friday
106
Saturday
88
Sunday
102
2
Monday
116
Tuesday
100
Wednesday
89
Thursday
92
Friday
113
Saturday
84
Sunday
86
3
Monday
112
Tuesday
104
Wednesday
92
Thursday
96
Friday
108
Saturday
89
Explanation / Answer
Computing average customers for each day of the week as:
Hence, Busiest day is Friday and slowest is Sunday
In order to cater to high demand, there can be changes in number of employees at work on that day. Example: On Sunday there can be less staff compared to Friday to cater to high demand. Additionally, some of the non-value adding activities like housekeeping, arranging of stuff, getting material from Salon can be done on Sunday which is the slowest day and avoid on Friday mainly. These things will help to cater to high demand.
Day of the Week Week 1 Week 2 Week 3 Average Monday 106 116 112 111.33 Tuesday 104 100 104 102.67 Wednesday 102 89 92 94.33 Thursday 104 92 96 97.33 Friday 106 113 108 109.00 Saturday 88 84 89 87.00 Sunday 102 86 94.00Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.