The below assignment is related to biusiness communicaion, since business commun

Question

The below assignment is related to biusiness communicaion, since business communication is not among the listed subjects below therefore, I have selected operation managment.

Short Report – Assignment (this assignment should be 3 to 4 pages) Thanks

Exploring Online Meeting Options: You were recently hired as an intern at Mayim’s, a distributor of high-end cosmetics and skin care products. Kori Roberts, sales manager and your supervisor, drops by your office to chat one day and brings up a subject she’s been wondering about. “Our sales staff have been communicating with each other and our retailers fairly effectively via phone and email, but I think it’s time to look into an online meeting application to supplement these methods. Do you know what kind of tool I’m talking about?” she asks. You nod, having just covered online meeting tools in your Technology for Business Communication class. “I heard some of these options were totally free and really easy to use,” she continues, “so I looked into a few. Skype, Google Hangouts, WebEx, and OpenMeetings seem to be pretty popular for businesses. I’m thinking about recommending that all the sales staff subscribe to one of these. Then maybe they could talk to each other and the retailers more easily. I wonder which of these tools is better for us. And is there any downside to online meetings? What works best for small companies? Are there security issues?” You take the hint and offer to look into the matter for her.

Do the necessary research and then write Kori a short report giving her the information she needs in order to decide whether or not to pursue this idea further. She may want to share your report with other managers in the company, so this is a good opportunity to make an impression and someday advance your career.

Explanation / Answer

Online Communication tools:

In today’s competitive environment and technology driven world, the mode for communications has also advanced in recent times. Business communication has mode from simple telephonic conversation to the high level video calls with amazing features. In today time there are several options communicating among office colleges, retailers, vendors, etc., like Skype, Google Hangouts, WebEx, Open Meetings, Windows communicator and many more. Out of all, one of the better used online communication toll is WebEx.

WebEx – WebEx was founded by Subrah Iyar and Min Zhu in 1996 under the name ActiveTouch. David Thompson, the first vice-president of marketing at Activetouch, coined the name "WebEx" in late 1998 as the company transitioned from its original software business-model to relaunch as a SaaS company in 1999. Finally in March 2007, Cisco systems acquire WebEx. WebEx is not a free platform, and fees are paid per "host" of a classroom or a meeting.

WebEx is very easy to use and since it is specially build office purpose, it is a secured platform for communication. Let’s take a brief note of how to use WebEx:-

Schedule and start a meeting

Log in to your WebEx site. Logging in to WebEx is very easy, first we need to create a account in WebEx which will generally be created based on your office credentials.

Under Host a Meeting, click Schedule a Meeting.

If you see the Advanced Scheduler page, click Quick Scheduler.

Select a Meeting Type, enter a Meeting Topic, then enter and confirm the meeting password.

Specify the Date, Time and Duration.

Above describe is a general procedure to schedule a meeting in WebEx, we can add video features as well during call if required.

What are the advantages of WebEx?

WebEx has become a household name when people hear the word “webinar,” and this familiarity breeds confidence with anyone invited to a WebEx online meeting. There are many advantages of WebEx, and with thousands of online meetings under its belt, WebEx has a distinct advantage not many others can come close to. One advantage of WebEx meetings is the option for the audience to provide feedback. They have taken this feedback to tailor their product to meet the specific needs of their customers.

Since it is software as a service (SaaS), you only need to subscribe to the service and have Internet access and you are ready to go. With WebEx, no download is necessary, and your audience does not need to be a subscriber to watch and listen. One of the distinct advantages of WebEx is it successfully combines the online viewing portion with the ability to teleconference easily and be connected to the webinar via your access code. This lets the presenters know who is actually there during the presentation, without need for a time consuming roll call.

More features from WebEx include the ability to easily share documents, presentations, or applications. You can also start from scratch and work on a project together. Not only that, but with WebEx you can, with a simple click, allow someone else on the other side of the world the opportunity to present, either with their computer, or by taking remote control of your computer. These advantages of WebEx even enable users to dictate control of their computer screen, allowing across the board access to facilitate any meeting need.

Another advantage of web conferencing with WebEx is the ability to access a recording of your meeting. With WebEx, you will have your own site that only your company has access to. This site stores the videos and allows you to review them or send them on to someone else for review or training. They also realize that web conferencing is still a relatively new technology. As such, not everyone is familiar with how it works. No worries, WebEx has an extensive and free to use library of training articles for any subscriber to use at any time.

Finally, WebEx is fully scalable. You can be an organization of one trying to get information out to your customers, or you can be a billion dollar Multi-national Corporation and get the benefits. The proprietary network Cisco uses to run WebEx is secure and reliable. It truly is difficult to fully describe the advantages of WebEx; you just have to use it.

Accelerate enterprise network performance with the Cisco WebEx

Cisco WebEx online meeting solutions can meet the needs of any size or type of organization—from small businesses conducting one-on-one sales presentations to large, distributed, multinational corporations running thousands of meetings and events.

Using the WebEx Node is particularly effective for high levels of concurrent WebEx usage on an enterprise network. The WebEx Collaboration Cloud and the WebEx Node for ASR 1000 series work together seamlessly to form a high-performance distributed collaboration switch fabric. The WebEx Node manages capacity automatically, routing overflow meeting participants to additional nodes—either on the corporate network or over the WebEx Collaboration Cloud. Meeting attendees outside of the enterprise firewall can still join directly through the WebEx Collaboration Cloud.

Using WebEx, for our enterprise will be beneficial, as we can also present our clients the way the product can be used which is one of the essential element for skin care products.

Summary: Why WebEx?

It takes courage, inspiration, innovation, and creative thinking to take products to market, find a competitive edge, manage operations, and build and retain the best workforce. You’re constantly on the hunt for the best tools to increase productivity, reach more customers, and ensure business continuity—even when events are beyond your control. And most importantly, you’re always on the lookout for new strategies that help you remain competitive and grow your business while reducing costs and controlling expenses.

Web conferencing helps organizations of all types and sizes connect with people anytime, anywhere. In today’s world of distributed teams, mobile workforces, global operations, and round-the-clock demands, the power of web conferencing can boost productivity, broaden reach, and take business to new heights. Thousands of companies trust their online meetings to WebEx. Cisco offers a full range of specialized WebEx solutions for online meetings including sales, marketing, eLearning, general project management, and technical support. WebEx solutions are software delivered as a service (SaaS), so there’s no need to purchase servers or manage maintenance and support.

• Get started quickly, with no large upfront investment. Keep meetings private and secure with exceptional security.

• Use WebEx with all common operating systems and platforms: Windows, Mac, Linux, Unix, Solaris, and 3G and WiFi-supported smartphones.

• Manage costs with an affordable, predictable monthly fee.

Count on the superior performance and unmatched reliability required for business-critical communications. The Cisco WebEx Collaboration cloud delivers:

• Superior fault tolerance for guaranteed highest meeting quality and performance.

• Enterprise-grade security—from strict physical site security to tough data encryption standards.

• Global Site Backup for an uninterrupted meeting experience and business continuity planning.

• Integration with the Cisco WebEx Node for ASR 1000 to maximize performance in an enterprise environment.

WebEx technology is a key component of the Cisco unified communications and collaboration strategy. This strategy comprises a variety of solutions and implementation models, giving organizations the flexibility to select the best. Cisco offers tight integrations between WebEx meeting applications and Cisco on-premise audio conferencing, videoconferencing, and IP phones— with plans for additional integrations. Discover web collaboration with Cisco and WebEx solutions, and open the door to increased productivity, efficiency, and communication.

Cisco manages in-meeting security using the latest data encryption and user authentication standards and technologies. Cisco WebEx solutions also offer multilevel enterprise security policies that site administrators can configure and enforce for individual users, groups, or an entire enterprise.

In All WebEx have all the features that are useful for the business communication and is a reliable product that can be used worldwide for communication.

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