PROBLEM SOLVING STEPS: Step 1: Summarize the Case Take notes on events, issues,
ID: 380489 • Letter: P
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PROBLEM SOLVING STEPS:Step 1: Summarize the Case
Take notes on events, issues, relationships, actions and reactions.
Write a summary focusing on key events, decisions, actions and counter actions.
Be succinct, avoid extraneous details.
Step 2: Identify the central problem.
The problem is stated in the case. You should restate it here in your own words. It is important that you note the difference between the primary problem and symptoms of this problem.
Step 3: Justify problem.
Present factual evidence for the problem.
Inferences must be supported by the events in the case and logically drawn. You should use concepts from the course to help support your justification.
Step 4: Identify potential solutions.
Document potential solutions (3-5) to the problem, ensuring that each logically flows from the problem definition.
Your solutions should not be a series of steps.
Each solution must be a separate solution that, if implemented, will solve the problem on its own.
Each potential solution must be supported by logical reasoning and examples.
Potential solutions should reflect integration of course concepts.
Step 5: Reframe (analyze) key elements of case, paying particular attention to the efficacy of your potential solutions (This does not need to be written into your report.).
Reframe the key elements of the case, paying particular attention to the efficacy of your potential solutions and their relationship to the problem as defined.
Reframing is a re-capitulated summary that expresses your conclusions based on fact, inference, course concepts, and scholarly research.
Step 6: Propose a specific solution.
Based on your review of the potential solutions, course concepts and scholarly research, select one of the solutions analyzed in step 4.
Step 7: Justify your specific solution.
Fully support your solution in step 6 by citing course concepts, tools, outside research, etc.
Step 8: Develop a plan for implementing and evaluating your proposed solution.
Develop a plan for implementing (e.g., a Gantt chart) and evaluating (e.g., control plan) your proposed solution.
Any plan should be well documented and reflect support for your strategy and tactics from the course and reflect a clear understanding of the course’s central concepts.
You are also submitting your paper to Safe Assign (a built in plagiarism checker) to make sure all your sources have been cited properly. You can review your first submission and make corrections then submit for final grading by your instructor. CAS In recent years Harvey Industries has been in financial dif- ficulty. The company has lost money for three of the last four years, with the last years Jpss being $17,174 on sales of S1,238,674. Inventory levetshave been steadily increasing to Harvey Industries Background their present levels of $124,324 Harvey Industries, aWisconsin company, specializes in the s The company employs 23 people with the management sembly of high-pressure washer systems and in the sale of re- team consisting of the following key employees: president, pair parts for these systems. The products range from small sales manager, manufacturing manager, controller, and pur- portable high-pressure washers to large industrial installations chasing manager. The abbreviated organization chart reflects for snow removal from vehicles stored outdoors during the the reporting relationship of the key employees and the three winter months. Typical uses for high-pressure water cleaning individuals who report direcly to the manufacturing manager. include: Current Inventory Control System The current inventory control "system" consists of orders for stock replenishment being made by the stockroom foreman, the purchasing manager, or the manufacturing manager when- ever one of them notices that the inventory is low. An order for replenishment of inventory is also placed whenever someone (either a customer or an employee in the assembly area) wants Building maintenance Ice cream plants Lift trucks Machinery Swimming pools an item and it is not in stock. Some inventory is needed for the assembly of the high- pressure equipment for the car wash and industrial applica tions. There are current and accurate bills of material for these assemblies. The material needs to support the assembly sched- Industrial customers include General Motors, Ford, ule are generally known well in advance of the build schedule. Chrysler, Delta Airlines, United Parcel Service, and Shell OilThe majority of inventory transactions are for repair parts and for supplies used by the car washes, such as paper towels Although the industrial appl'cations are a significant part detergent, and wax concentrate. Because of the constant and of its sales, Harvey Industries is primarily an assembler of rugged use of the car wash equipment, there is a steady de- equipment for coin operated self-service car wash systems. mand for the various repair parts. The typical car wash is of concrete block construction with an The stockroom is well organized, with parts stored in loca- equipment room in the center, flanked on either side by a tions according to each vendor. The number of vendors is rel- number of bays. The cars are driven into the bays where the atively limited, with each vendor generally supplying many owner can wash and wax the car, utilizing high-pressure hot different parts. For example, the repair parts from Allen water and liquid wax. A dollar bill changer is available to pro Bradley, a manufacturer of electrical motors, are stocked in vide change for the use of the equipment and the purchase of the same location. These repair parts will be used to provide various products from dispensers. The products include tow. service for the many electrical motors that are part of the high- pressure pump and motor assembly used by all of the car els, tire cleaner, and upholstery cleaner washes
Explanation / Answer
Harvey industries, specializes in the high-pressure washer system and the sale of repair parts of this system. They have the significant applications of part of its sales, this industry is the assembler of equipment for coin operated self-service car wash system.
In the past three years industry have the financial difficulties although the inventory has been increasing steadily. In the current inventory control system, manages the stock and provide the necessary outputs. It is well organized and look for the proper management of the system. As the sales volume of repair parts are high so there are two employees working as foreman. The issue here is many person orders and then cancels their orders, it should be managed by them. In their assembly line they have the low vale item, as their amount may not have the much dollar value. There is no paper work done in the assembly line floor. The industries most of the items are stocked either by the manufacturing company or by the wholesales. Due to the company’s recent losses the audit company is much concerns about the company’s ability to run the business. And recently company has sold the fixed asset to meet the operating capital requirement.
As the company’s owner was died recently, the trustee of the state appointed the new president and new president of the company have been found out that there is no proper management of the inventory in the company.
The problem is that due to improper management of the inventory, company has been following difficulties in the financial enhancement and it is very steady rate increasing movement.
In the inventory department, there is no proper paper work down by the workers or it is very minimum. As a result, the foreman has to take care of their own work and the inventory management work. This results in the declining in the financial wellbeing of the company.
The solutions for the problem of paper work is that the employee who is taking care of the stock related work should have taken care of it.
The proper documentation would be done in order to maintain the inventory.
For the sales of the repair works much more employees has to be kept.
In order to keep the track of the company process one have to have the proper management and the control system. The employee should have been distributed according to the task and their set of skills. A plan for the development can be the Gannt chart for the schedule of the document which shows that the timely allocation of the resources or the activities.
The work done in order have been allocated as per the time it is finished or going to finish.
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