Wal-Mart Stores Inc. is the largest retail company in the United States and has

Question

Wal-Mart Stores Inc. is the largest retail company in the United States and has been ranked number one on the Fortune 500 Index by Fortune Magazine. Wal-Mart is the largest retail store in the United States, and is larger than any other retail chain in the world. Currently Wal-Mart operates over 4,150 retail facilities globally.

Wal-Mart provides general merchandise: family apparel, health & beauty aids, household needs, electronics, toys, fabrics, crafts, lawn & garden, jewelry and shoes. Also, the company runs a pharmacy department, Tire & Lube Express, and Photo processing center as well (www.walmart.com).

Wal-Mart Stores Inc. decided to start its operation in Saudi Arabia. The Company hired you as CEO of Wal-Mart Stores Inc. Saudi.

Q) Organizational culture is important for a US based company to operate in Saudi Arabia. What functions does organizational culture serve in Wal-Mart Stores Inc. KSA? (300 – 400 words)

Q) 8. In making decisions, ethical concerns need to be considered. Describe what are the ethics and laws within your Wal-Mart. (300 – 400 words).

Q3) Conclude your report. (300 – 400 words)

I answerd 2 qustions above but I need answer for the last qustion number 3 please.

Explanation / Answer

1, Ethics in WalMart in KSA include compliance with local laws and regulations, respect for local customs and traditions, maintaining code of conduct at the workplace that does not offend the conservative customer mindsets. Forbidding the items that may offend the religious sentiments of the local population. Maintaining the global standards of Walmart ethical practices but at the same time, being considerate to the local environment. Follow ethical practices of sourcing, community development and contribution to society. Maintaining workplace decorrum and ethics in lines with local laws. Comply with the regulation of employment policies of locals with the company. Maintaining the policy of no alcohol, no bribes, non disclosure and non retaliation for employees to ensure highest standards of professional behaviour at workplace. Make sure that all employees abide by the local laws and customs while on work.

2. The decisions of choosing the suppliers, associates, service providers and consultant should be done taking into consideration the local regulations governing employment and engagement contracts. The operational policies should be double checked for compliance with laws and local customs. The design of stores,merchandizing decisions should be customized to the customer preference, choices, sentiments and mindset, after doing comprehensive research. Workplace conduct should be in lines with the global practices, but should also take into account local traditions. Customer relationship management should be customized to local traditions of services and maintain highest standards of service. The marketing, advertisement, promotions should be in line with local aspirations and choices, taking care that no sentiment are hurt. The CSR should be such that so as to respect, regard, consider and fecilitate local culture and needs of the society, including the communities who support the existence of company. There should be zero tolerance for violation of laws, that may reflect the company in bad light.

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