Multiple server queuing Q1 A bank is considering adding another teller window. C
ID: 376215 • Letter: M
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Multiple server queuing Q1 A bank is considering adding another teller window. Currently, the bank has 3 teller windows. On average, 27 customers per hour use the bank teller windows. Each teller can serve an average of 10 customers per hour. The bank manager has estimated that it costs $70 per hour per teller; the cost of customer waiting (floor space, etc) is $100 per hour. Round al intermediate calculations to three decimal places, and your final answers to whole dollars. The cost of capacity with 3 tellers (that is, the cost for the current model) is,and the cost of customer waiting in the current model is Tip: see Example 6 in chapter 18 for a good walk-through of this type of problem) Multiple Choice $300; $1005 $1005; $210 $210; $1005 $210; $735Explanation / Answer
C ) $210;$1005
The cost of capacity with 3 tellers is $210 and the cost of customers waiting in the current model is $1005
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