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Marianne manages a landscaping company. She supervises 19 people who perform rel

ID: 375219 • Letter: M

Question

Marianne manages a landscaping company. She supervises 19 people who perform relatively routine jobs that require minimal training. Because she is only the manager, not the owner, Marianne has little latitude when it comes to dismissing poor performers. However, she can move employees to positions where they don’t receive tips.  Marianne has a reputation for being fair.  Although she would like greater autonomy to determine salaries, Marianne generally divides bonuses among her employees. Otherwise, the owner might think she is playing favorites. According to Fiedler’s contingency model, how would you characterize the level of situational control in these circumstances?

negligible

Explanation / Answer

The correct answer is HIGH

As per Fiedler’s contingency model, Relationship-oriented leaders usually view their Least-Preferred Co-Worker (LPCs) more positively, giving them a higher score. High LPCs focus more on personal connections, and they're good at avoiding and managing conflict.

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