You are walking out to the car. A person has a flat tire. You offer to wait with

Question

You are walking out to the car. A person has a flat tire. You offer to wait with them as they already called a tow truck and they have just a 10 minute wait. They ask you what you do and you tell them you are an Information Technology professional. They ask if you know about the 'online stuff?' You say of course. They say they want to expand their business to start to sell their products to other businesses. They ask you to email an explanation later in the day and a good example. So--you need to explain:

What is business to business (B2B) e-commerce? Provide a valid scholarly article (published within the last 3 years), a summary (do not "" any of the article, paraphrase instead) of the key points of the article and then several ways that B2B e-commerce can improve their ROI. This example will parallel what you might be able to set up for them to plant the seed for them to hire you for the solution, however that should not be mentioned at all at this time. Make sure you have the proper citations and reference for the article.

Here is some help to re-remind you how to discern what is and is not a scholarly source.

http://www.library.illinois.edu/ugl/howdoi/scholarly.html

http://ucblibraries.colorado.edu/how/scholarly.htm

Do: 1. Follow proper APA or MLA format a. Brownlie, D. (2018). Toward effective poster presentations: A critical approach. European Journal of Marketing, 41(11/12), 1245-1283. doi:10.1108/03090560710821161

2. Note there is no retrieved from and all the required information is present. If the article does not have a doi that can be left out. No other information is optional. Do not include what database you obtained the article from.

Explanation / Answer

B2B e-commerce 1

Business to business E- Commerce Improvisation Ideas

Your Name (First M. Last)

Name of School or Institution

B2B e-commerce 2

Abstract

The aim of this paper is to introduce the “Business to business E- Commerce Improvisation” with new sophisticated techniques the article presentation as legitimate area of academic study and practice within the business discipline. The paper presents the different issues faced by small enterprises from years asf one part of a research project that reviewed the state of Business knowledge and practice .Though the concept of e-commerce is not so old, it has become very familiar as well as quite popular in every country for the causes of its bright prospect and application simplicity. The study shows that e-commerce has a wide range of significant impact on business elements including finance, production, marketing, transportation, payment systems and so on. Almost all the impacts of e-commerce affect the businesses positively and the business firms get benefits in numerous ways such as fast and improved business communication, reduced production cost, higher the productivity, quality goods and services etc. are the ultimate results of e-commerce in various countries. E-Commerce has discovered the new horizon of doing business worldwide i.e., it has shown the exclusive business opportunity of 'boundary crossing'.

In line with the growth of the Internet, the Business-to-Business (B2B) e-commerce has also been growing rapidly. Enterprises all over the world have been going global by taking the advantages B2B e-commerce, which can be materialized by joining global B2B marketplace websites. Large number of SMEs have joined these marketplace websites. However, based on analyzing the survey results, it is doubtful that the SMEs have been successful in marketing products via these marketplace websites despite the potential advantages of the websites. This paper presents the survey results, problems identified and recommendations for Indonesian SMEs, the government and organizations aiming to develop Indonesian SMEs to go global. The recommendations include how to develop company websites properly, how to join B2B e-commerce marketplace websites and how to communicate effectively in dealing with potential international buyers.There is growing concern that Congolese business' inability to compete in a fiercely competitive international economy spells ruin. Thus, the study uses bricolage and information systems (IS) improvisation as a lens to explore the use of online business registration as a means to rebrand government services. Building and achieving brand status is challenging, however; public service organisations and country of any size with a name can become high status brands. The research problem is that if sufficient attention is not given to reconcile IS improvisation with other organisational dimensions such as expertise, team work, culture, communication and training in the business registration process, it is a foregone conclusion that the automatic assumption that improvisation alone creates brand image and identify might not yield desired results. The main objective of this study was to determine the role of online business registration in service branding.

B2B e-commerce 3

Business to business E- Commerce                                    

B2B e-commerce (also written as e-Commerce, eCommerce or similar variants), short for business-to-business, electronic commerce, is selling products or services between businesses through the internet via an online sales portal. In general, it is used to improve efficiency for companies. Instead of processing orders manually – by telephone or e-mail – with e-commerce orders can be processed digitally.The dollar value of business-to-business transactions is significantly higher than business-to-consumer activity because businesses are more likely to purchase higher priced goods and services and purchase more of them than consumers are. A bicycle manufacturer, for example, will purchase a truckload of bicycle tires or a coffee manufacturer will buy a massive, industrial bean grinder. Compare that with what’s purchased by a biking enthusiast or the individual coffee aficionado.

How Business-to-Business Selling is Different?

Selling to a business is different from selling to an individual consumer. Key sales and marketing differences for business-to-business transactions include:

Selling sometimes requires participating in a bidding process by responding to a purchaser’s request for proposals. On the business-to-consumer side, this compares to asking various auto dealers to provide their best offer on a specific make and model.

The decision-making process on a purchase can take days, weeks, or months, depending on how the purchasing company works and the size and nature of the order.

Purchasing decisions are often made by committees, so each member needs to be educated and “sold.”

The dollar value of goods or services sold is much higher than on the consumer or retail level, so the buyer needs to take steps to minimize risk. That sometimes involves requesting a product prototype or customization.

A company selling to businesses can also sell directly to consumers. A bead manufacturer selling its beads in bulk to costume jewelry manufacturers might also package them in smaller quantities sold to crafters at craft stores. A telephone manufacturer can sell in bulk to companies or one at a time to consumers shopping online or at an office supply store. A firm that provides health and wellness consulting to corporations can also advise individuals one-on-one or in group presentations. While business-to-business transactions often involve high prices and volume, they can also happen on a much smaller scale when a small business sells products or services to another small business. The hallmark of business-to-business commerce then, is the participants – two businesses rather than a business and a consumer. In traditional commerce, there are intermediating agents like wholesalers, distributors, and retailers between the manufacturer and the consumer. In B2C websites, a manufacturer can sell its products directly to potential consumers. This process of removal of business layers responsible for intermediary functions is called disintermediation.

B2B e-commerce 4

New Smart Business to Business Ideas

1.ONLINE RETAIL

Do you have goods that you make yourself that you could sell to consumers? Have you looked into drop-shipping from existing suppliers?

Discover e-Commerce Tools

All you need is an online storefront and some e-commerce tools to get going. Consider choosing a single niche to sell from, and develop that brand around the niche.

2. PERSONAL ASSISTANT

Have you ever felt like you don’t have enough time in the day to do everything that needs to get done? You’re not alone.

Simple Tasks

There are likely many people in your community who could use the help of an assistant to do things like drop off dry cleaning, get groceries or schedule appointments. A dedicated Facebook page with your business information is a great way to advertise locally.

3. COMPUTER SERVICES

Considering the fact that more than 90 percent of households in the United States have three or more devices that connect to the internet.

Quick Fixes

There are plenty of opportunities to provide computer services and repairs for people, including other small businesses in your area.

4. CLEANING SERVICE

Cleaning can be either B2B or B2C, depending on if you clean residential or commercial properties.

A Variety of Resources for Work

Contact landlords and property managers for regular cleanings, one-time jobs, and move-out cleaning services in rentals.

5. VIRTUAL ASSISTANT

Would working from home be an ideal option for you? Virtual assistants do many of the jobs of an in-office administrative assistant but from the comfort of their own homes.

Make the Most of Your Experience

If you have a background in office work or customer service, this could be a great business for you.

6. BOOKKEEPING

Another great option for working remotely is bookkeeping services. Many small businesses likely don’t have a bookkeeper on staff.

No Need to Hire New Staff

Owners might not have the time to do the books, which is where your services would come handy and they would not have to hire additional personnel.

There are so many other fields are there where we can innovate our ideas to come into action and can work on our new own generated business ideas.

B2B e-commerce 5

B2B e-commerce can improve their ROI in several ways:

Setting up an eCommerce system can be a big investment. You have exciting plans for your redesigned online presence, but to make it happen, you will need to gain the approval of your company’s executive team. One of the best ways to gain their buy-in is to show how this project can pay for itself.

What I love about e-commerce for B2B is that there are so many places it can add value – for customers, reps, and distributors. It can increase your sales and lower your costs. Once you take a look at the potential impact, it’s clear that it is well worth your time and money.

Let’s take a deeper look at the areas that frequently provide a clear return on investment (ROI) to manufacturers and distributors implementing eCommerce.

1.Increasing Sales

Attract more customers by adapting your site for mobile commerce

Mobile internet usage exceeds desktop PC usage, and the line between business and personal is blurring. B2B buyers are using their mobile devices to research purchase decisions. In a report from Forrester Research in November 2014, they predict that 2015 will be the year that companies investing in mobile will break away from those who are not. Enabling your customers, sales reps, and vendors to interact with you from their mobile devices will increase your sales.

Retaining and gaining market share

In what has been described as the ‘Amazon Effect’, 88% of business executives purchase product online. With Amazon Business targeting the B2B space, manufacturers and distributors need to think about how their sales and marketing strategy uses the web. Even heavy equipment manufacturers can benefit by spare parts sales online, product configurators, and online tools that help customers access information.

Shipping products faster

Speed and reliability will keep your customers happy. When competing against lower priced competitors, one of the ways to keep your customers happy is to provide a quick turn around on orders and provide clear visibility when it will ship. By integrating your eCommerce site with your ERP software, we have had many customers who have the majority of their orders shipping out within 24 hours.

Add value to customers, sales reps, and distributors

Make it easier for customers to order and re-order products. Provide them with helpful supporting information on your website to ensure they return and purchase products. Provide reps with tools that make selling your products easier. While some manufacturers are concerned with channel conflict with their distributors, we have seen great win-win solutions developed online with manufacturers and distributors working together to benefit each other.

B2B e-commerce 5

2. Lowering Costs

How much is your antiquated sales and customer service process costing you? How much could you save if you were able to increase efficiency and eliminate waste? Calculate your expenses in these areas.

Order entry costs

Look at how many people are involved in getting an order into your companies order processing system. Identify major steps that could be eliminated with an eCommerce site that takes the order and automatically enters it into your ERP.

Customer service costs

See how much time your reps are spending answering questions customers could answer for themselves. Gather data from your customer surveys to learn if their questions are being answered. Identify documents and information that could be shared online to help customers get answers to their own questions or find the product they need.

Shipping Errors

Ask someone in customer service how many calls they get regarding products that were shipped incorrectly. Identify the cause and look for opportunities to reduce shipping errors through orders that customers confirm online and are immediately transferred into your business system, without the need to rekey in the order.

Overstocked/Wasted Inventory

Find out the amount of excess inventory your company. Consider if an online store could assist you in selling this inventory. This may even be marketed under a different website to enable your company to maintain your brand presence.

B2B e-commerce 6

3. Intangible Benefits

Of course, the financial ROI of B2B eCommerce is important, but there are other benefits as well.

Your Commitment to Your Customers

Your company has grown based on your outstanding customer service. Your web presence can be another opportunity to demonstrate to your customers your value of putting them first.

Your Recognition as an Innovator

Innovation has enabled your company to avoid price competition and solve customer’s problems. Reinforce your company’s image as a thought leader by using the digital space to provide solutions ahead of your competition.

Related Questions

Navigate

• Browse (All)
• Browse Y
• Subjects

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.