It will be possible for you to help me summarize this case ... just summarize, t
ID: 3744348 • Letter: I
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It will be possible for you to help me summarize this case ... just summarize, thank you.
With ERP Access, Small Companies Are Reaching for the Skies You probably don't think of cleaning washrooms and high-tech software at the same time. That means you don't usually think of CIBS. CIBS, a division of CI (originally Clean Interiors) Business Services, provides a complete range washroom and pest control services. Founded more than 20 years ago in the United Kingdom, CIBS is now an award-winning cleaning and hygiene services provider of In its early years, managers at CIBS scheduled services using a files, and small business software. As the grew, however, the managers reevaluated this method. General Manager Julia Kulinski explains that "Because data was scattered across sprea it was difficult for us to get an integrated view of our customers, which we needed to service them properly For example, when customers called in regarding errors or other service-related issues, service combination of spreadsheets, paper company dsheets and paper files, atives couldn't find the information needed to resolve the issues on the first call. Other problems affected revenue and expenses. Because invoicing was prepared and sent invoices only once a month, and invoices based on paper Management wasn't aware of cost overruns until it was too late to correct them. Further, it wasn't practical to motivate employees by moving to performance-based pay methods, which was a business objective. Finally, and most importantly, CIBS couldn't grow a manual process, the staff records often had errors.Explanation / Answer
Summary of whole matter is as follows :
Advantage of ERP system is written .in earlier time ERP system used to involve high cost and was used only by large companies but now small companies like CIBS can also use it.infact they are using ERP system .ERP stands for enterprise resource planning system .which solves lots of problem related to data .now a days it provide a cloud (place on internet where more than 1 user can connect and work together ,store data and access data to and from remote location ).so it benefit the companies and add value to companies work and development process & increses their working efficiency .ERP system also provide automated process facility , real time reporting etc .in short, solving various issues of companies very easily .CIBS ,a small company ,which used to face lots of issues like scattering of data ,important data mismanagement ,decreased performance due to manual billing system etc .At last CIBS adapted ERP system and learned it from SAP company .and now it is award winning cleaning & hygine service provider company.
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