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Project Management Brown and Sons Ltd. are manufacturers of brass beds in N clie

ID: 3744039 • Letter: P

Question

Project Management Brown and Sons Ltd. are manufacturers of brass beds in N clientele. They are computerizing their working environm Systems to develop the software to manage customer data. They want Red Sky IT Systems to develop Customer Relationship Management (CRM) software for them, as soon as possible. ew Jersey, and cater to a global ent and hiring Red Sky You are the project manager for the team that will develop this software. The project cost and effort estimation shows that it will be a profitable project if completed within an effort of 20 persons spread over 2.5 months. All the resou ky IT System rces are available because Red s has developed similar projects for other clients. You have an enthusiastic team of eight members who are experts for this type of management system. phase is in progress and the customer has defined the scope clearly. Based on the above scenario and your understanding, create a 4- to 5-page document i Microsoft Word that includes the answers to the following questions: What primary life-cycle model would you suggest for this project? Why? What are the reasons for not selecting other primary models? What kind of key performance indicators (KPIs) will you, as a project manager, use to track the progress of this project? .How will you engage your customers throughout the progress of the project to ensure their endorsement and support? "A stitch in time saves nine." Do you think this idiom is true for proactive risk management in software development? Why or why not? Comment for or against the importance of proactive risk analysis and management. .

Explanation / Answer

Every software project is accomplished in a set of phases that define the life-cycle of a software(SDLC).There are different lifecycle models which are being implemented based on approaches that are involved in the manufacturing of a quality software project.

The entire software development life cycle is divided into segments (phases) in which the software gets evolved into a fully functional product that the client requested for. The traditional software engineering approaches include the following sequence of steps:

The following are the life cycle models popularly used in the industry to develop the software systems:

Some other advanced methods include V-model,Test Driven model and Prototype model etc.,

For our project , the client Brown and Sons Ltd., are computerising their work environment .So the users at the client side are new to use the computer software for the business activities of the client.So the client may not completely elucidate the requirements of the software as they are completely new to implement a computerised system in their business.So , we need to choose a flexible life cycle model so that we can add any requirements in the project whenever needed by the client.In this case it will be suitable to use an ITERATIVE MODEL so that the project will be flexible to the changes and accomodating new requirements on demand.

Since the project estimation data shows that it is profitable to complete the project within 2.5 months with an effort of 20 members,The organisation is resourced with a team of eight experts,It is possible to complete the project on time if implemented in Agile model which is a variant of iterative model in which a project can be completed within weeks whereas it takes a few months to complete if implemented on any other model. No other model provides flexibility and faster completion of project

Key performance indicators of the project

Every software project needs to be completed on time and should have expected outcomes with quality and good performance. Otherwise, a project may lead to a failure.So inorder to maintain a balance of performance , quality and on-time delivery, the monitoring of the project performance is an essential factor.There are several measures and metrics to observe the performance.

The following are the key performance indicators that can be considered for this project:

Involvement of Customer in the project

The client is an important stakeholder in the software project because the project’s failure or success depends on the satisfaction of the customer with the final product.The involvement of the customer in the project helps the development team to identify any deviations in the project and correct them .Also the customer can learn about various modules of the software and this could help in proper understanding of the final product. The enagement of the customer in the project inherently improves the quality of the project as it is possible for detailed tailoring of the product with trivial details and functions that may be missed if the project is developed in the absence of the customer,In particularly ,for Agile processes the involvement of the customer is very crucial for completion of the project on time as the project is developed in a fast pace with sharp deadlines,

The following are the common techniques implemented to involve the customer in the project:

Risk is a potential problem that may cause deivations in the project from the expected outcomes of the project .It may be caused due to improper estimation of the project leading to delayed delivery of the project or increase in the project costs or sometimes may lead to rejection of the entire project.

It is the responsibility of a project manager to identify the potential risk and manage it(Proactive) so that the project comes out of risk zone or has a less impact of the risk that was occurred (Reactive).This process involves:

Risk management is done in two ways:

In proactive risk management , the risk handling is done in advance so that the complications that were caused by the risk can be identified and eliminated with less effort than after the occurrence of a problem.

A timely decision about a potential risk will help to avoid a major loss incurred by a problem due to neglecting a risk.So the project manager needs to implement proactive risk analysis to check for potential risks and eliminate them to accomplish the project as expected in terms of budgeting and deadlines.

The following are the benefits of proactive risk analysis: