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ans 1=The management shouldn’t have laid off three thousand of their highest pai

ID: 373738 • Letter: A

Question

ans 1=The management shouldn’t have laid off three thousand of their highest paid sales staff. They were the backbone of the firm. The management should have comprehended that each staff member was worth much more than the potential saving from eliminating wages. By laying off these employees, Circuit City lost its competitive advantage of beneficial , valuable , & hard to emulate human capital. The management should have tried different expenditure saving proposals that would have lesser impact on their focal competency. They should have closed down unsuccessful outlets / struck special deals with customers or manufacturers. The firm should have continued to innovate & adjust according to its external environment

Explanation / Answer

The article :From Good to great to gone:The rise and fall circuit city : Answer the following:

What could or should Circuit City’s management team done differently?

Now that Circuit City has gone bankrupt, what lessons can you apply to Best Buy as the leader in big-box consumer electronics retailer?