Answer 1) a)Organisation Name : Flipkart and e-commerce profile b) Organisation

Question

Answer 1)

a)Organisation Name : Flipkart and e-commerce profile

b) Organisation Process: Supply chain Management, Logistics, Transportation, Customer Attraction, Retention and satisfaction

c) Flipkart organisation is chosen to demonstrate that the company growth is effective use of Analytics and implementation of ERP, SAP, CRM systems in line with its findings. CEO founder Mr Sachin Bansal himself creating application of machine learning using statistical tools to realign the supply chain as per customer demand prediction.

Answer 2) Supply chain is managing effectively procurement of raw material or products, its short term holding inventory and its effective utilisation, traansportation and other miscellaneous tasks. In olden days supply chain is not given importance. Later every companies realised that the expenses could be optimised if the price fluctuations, customer demand and consumption is predicted considering trend and seasonal components.

Web applications play important role in collecting data, processsing the information resulting in meaningful insights and predictions with which businesses act and implement the right decisions for demanding customer.

As an example, currently we realise that our every actions are monitored by businesses and used for marketing promotions say facebook on our interests, browsing cookies capture our intentions in online world, most importantly location details captured by apps and so on. we have recieved many a times a marketing promotions just because we browsed the product in our online webpage. Cookie information is read by web applications and shared to businesses to attract potential customer with discount and offers

Flipkart buys products from manufactures, preserves it in inventories, and ships to its customers based on online purchase from its web page or mobile applications. Hence Web application at customer end displays the available products (which Flipkart could potentially sell) in the form of catalogues, with selling price (check dynamic pricing for more details - this it self is an area of advanced technique of pricing if interested);

The products from various suppliers are listed as per supplier pricing based on location of customer (pincode) and the nearest supplier adding transportation cost wherever applicable.

So the web application is already having a supplier data base with thier product details and price before even customer like us intends to place order on Flipkart online shopping portal.

Once order is placed, the web application traces the location of the product from its respective supplier which the customer chose and places an order request to supplier to pack and ship to the customer and at the same time raises invoice to send to the customer on behalf of supplier. All of this happens real time in matter of seconds with customer in complete virtuality connected with supplier via Flipkart. Supplier packing, shipping and transportation update is shared to customer via the same web application

As an example order details is shared for reference at a Laptop purchase

HP Pavilion Core i7 6th Gen - (16 GB/2 TB HDD/Windows 10 Home/4 GB Graphics) W6T21PA 15-au008TX Notebook

Color: Turbo SIlver

10 Days Replacement

Seller: RetailNet

Ordered:

Your Order has been placed.

Mon, 10th Apr 8:38 pm

Seller has processed your order.

Mon, 10th Apr 6:30 pm

Payment approved

Packed: Your item has been picked up by courier partner.

Mon, 10th Apr 9:14 pm Seller Facility Item has been dispatched from the seller warehouse

Shipped

Item has been shipped.Ekart Logistics - FMPP00000000301

Delivered

Your item has been delivered

To make this happen real time, the web application should maintain a huge data base of all suppliers product details with images, price details and its current inventory availability

To administer the whole business, Flipkart has to maintain seperate dashpanel to calculate its margin apart from customer and supplier web panels at its arch

Explanation / Answer

Discuss the issues encountered in implementing the cloud technologies in the supply chain in amazon

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