Decoding Barrier - Sue is not very social network savvy and although she doesn\'

Question

Decoding Barrier - Sue is not very social network savvy and although she doesn't understand what her younger coworkers re talking about when they refer to "Tweeting", she doesn't ask.

Sue doesn't understand the communication. This refers to decoding barrier.

Encoding Barrier - After her colleague asked for her input on a problem at work, Laura was concise in her reply, using bullet points to support her thoughts.

The way the message is communicated results in Encoding Barrier.

Receiver Barrier - When Erin is at home, she doesn't always receive incoming calls on her cell phone because she is near the border with Canada and her phone picks up Canadian towers.

This is a barrier at the receiver's (Erin's) end.

Sender Barrier - Dan just teceived an email indicating he received a second interview for his most desired job. In his excitement he quickly shot a message from his smartphone but didn't realize he used the texting shorthand he uses with friends.

Dan's mistake results in sender barrier

Feedback Barrier - Jim was searching for another job while at work. His boss may learn directly or via somebody in IT by monitoring email.

Medium Barrier - Marc lives in a rural area and the cell service is spotty at best. This makes it difficult for him to conduct sales calls on his cell phone during his commute to work.

The cell service acts as a medium barrier for the communication.

Explanation / Answer

The communication process itself is by no means a perfect process. Add to that the fact that a variety of hindrances potentially prevent a message from being successfully shared and it becomes apparent why managers must understand and attempt to prevent or mitigate the effects of the barriers to communication. This exercise will check your understanding of the various barriers to communication. First, hover over each name and read the description. Next, click and drag each of the names into the appropriate area in the chart to correspond with the correct barrier to effective communication Bernie Dennis Erin Lisa Sue Marc Sender BarrierEncoding Medium Barrier Decoding Barrier Receiver Barrier Feedback Barrier Barrier

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