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Bureaucratic control is the use of rules, policies, and hierarchy of authority,

ID: 372749 • Letter: B

Question

Bureaucratic control is the use of rules, policies, and hierarchy of authority, written documentation, reward systems, and other formal mechanisms to influence employee behavior and assess performance. Bureaucratic control can be used when behavior can be controlled with market or price mechanisms.

Elements of Bureaucratic control

1. DIFFERENTIATION

a. Division of Labor

b. Hierarchy of Authority

c. Separation of Home and Office

d. Separation of Personal and Professional Roles

2. INTEGRATION

a. Formal Rules and Regulations

b. Expectation of Full-time Employment

c. A Coordinating Administrative Staff

3. CONSTRAINT

a. Norm of Impersonality

b. Appointment According to Qualification

c. No Exploitation of Office

4. INCENTIVES

a. Tenure

b. Salary

c. Social Esteem

Explanation / Answer

The basic control process: The bureaucratic control. You should be able to describe the element of it and give examples

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