You’ve been asked to give a 20 minute presentation on 5 Keys to Effective Proble

ID: 372427 • Letter: Y

Question

You’ve been asked to give a 20 minute presentation on 5 Keys to Effective Problem Solving and Decision Making. In other words, considering everything you have learned about problem solving, decision making, conflict resolution and negotiation, if you could tell an audience the 5 most important concepts for them to understand in order to build an effective organization, what 5 concepts would you present.

Your paper needs to follow these guidelines: 8 - 10 pages in length, 11 or 12 point font, and one inch margins. The 8-10 pages does not include your cover sheet, abstract, table of contents, any appendices you might include or your references. Also be sure you follow APA style and formatting.

Follow this outline in responding to the situation described in the first paragraph.

Introduction

Introduce the five concepts you are going to discuss and why you chose these five concepts.

Five Concepts – Organizational Application

For each of your 5 concepts provide the following information.

Concept – State Your Concept

Explanation – Provide a brief explanation of the concept which would help the layman understand the idea you are presenting. In other words explain the concepts in every day words which the average person would be able to understand. This should be only one or two paragraphs for each concept.

Organizational Application – present an in-depth explanation of how this concept could be used to improve an organization you know well. Be sure to discuss these items:

Situation Analysis -- Analyze the existing situation of an organization you know well based on the concept.

How would processes, procedures or policies be different -- Provide a recommendation(s) for improvement based on the concept; in other words how would the organization function differently if this concept was applied in a more effective manner in the organization you are discussing.

What outcomes would be different – Explain what outcomes or end-results would be different based on a better application of this concept. For example you might point to improvements in productivity, team morale, communication, decision-making, change management and implementation, individual motivation, etc.

Three Concepts – Personal Application

Pick three concepts from all of the readings and discuss how you could become a more productive and motivated decision maker and team member if you applied the ideas within each concept in a new, different or more complete manner. Be sure to provide business or organizational examples in which you could improve. Don’t be general in describing your examples. Provide specific comments with details.

paper requirments. i am lost on where to start

Explanation / Answer

Hi Good Morning,

Greetings,

Please find enclosed the presentation and also find below the copy of the slides.

Introduction

Sliede-1:

Problem solving and decision-making are important skills for business and life. Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions. People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made. Problem-solving and decision-making are closely linked, and each requires creativity in identifying and developing options, for which the brainstroming technique is particularly useful. SWOT Analysis, which help decision-making and problem-solving. SWOT analysis helps assess the strength of a company, a business proposition or idea;

•SWOT ANALYSIS CONCEPT-1

•SWOT ANALYSIS CONCEPT-2

•SWOT ANALYSIS CONCEPT-3

•SWOT ANALYSIS CONCEPT-4

SWOT ANALYSIS CONCEPT-5

SLIDE-2:

Five Concepts – Organizational Application

Concept – SWOT Analysis Concept-1 (Overall)

Explanation – The SWOT analysis is an extremely useful tool for understanding and decision-making for all sorts of situations in business and organizations. SWOT is an acronym for Strengths, Weaknesses, Opportunities, Threats. The SWOT analysis headings provide a good framework for reviewing strategy, position and direction of a company or business proposition, or any other idea.

Organizational Application –This 2x2 matrix method, SWOT analysis is also a widely recognized method for gathering, structuring, presenting and reviewing extensive planning data within a larger business or project planning process.

Situation Analysis -- SWOT analysis is a powerful model for many different situations. The SWOT tool is not just for business and marketing. Here are some examples of what a SWOT analysis can be used to assess in an Organization:

•a company (its position in the market, commercial viability, etc)

•a method of sales distribution

•a product or brand

•a business idea

•a strategic option, such as entering a new market or launching a new product

•a opportunity to make an acquisition

•a potential partnership

•changing a supplier

•outsourcing a service, activity or resource

•project planning and project management

•an investment opportunity

•personal financial planning

•personal career development - direction, choice, change, etc.

•education and qualifications planning and decision-making

•life-change - downshifting, relocation,

•relationships, perhaps even family planning?..

SLIDE:3

Five Concepts – Organizational Application

Concept – SWOT Analysis Concept-2 (Only Strengths)

Explanation – Strengths , the internal environment - the situation inside the company or organization for example, factors relating to products, pricing, costs, profitability, performance, quality, people, skills, adaptability, brands, services, reputation, processes, infrastructure, etc.

•Advantages of proposition?

•Capabilities?

•Competitive advantages?

•USP's (unique selling points)?

•Resources, Assets, People?

•Experience, knowledge, data?

•Financial reserves, likely returns?

•Marketing - reach, distribution, awareness?

•Innovative aspects?

•Location and geographical?

•Price, value, quality?

•Accreditations, qualifications, certifications?

•Processes, systems, IT, communications?

•Cultural, attitudinal, behavioural?

•Management cover, succession?

SLIDE:4

Five Concepts – Organizational Application

Concept – SWOT Analysis Concept-3 (Weakness)

Explanation – Weakness , the internal environment - the situation inside the company or organization for example, factors relating to products, pricing, costs, profitability, performance, quality, people, skills, adaptability, brands, services, reputation, processes, infrastructure, etc.

•Disadvantages of proposition?

•Gaps in capabilities?

•Lack of competitive strength?

•Reputation, presence and reach?

•Financials?

•Own known vulnerabilities?

•Timescales, deadlines and pressures?

•Cashflow, start-up cash-drain?

•Continuity, supply chain robustness?

•Effects on core activities, distraction?

•Reliability of data, plan predictability?

•Morale, commitment, leadership?

•Accreditations, etc?

•Processes and systems, etc?

•Management cover, succession?

SLIDE:5

Five Concepts – Organizational Application

Concept – SWOT Analysis Concept-4 (Opportunities)

Explanation – Opportunities - the external environment - the situation outside the company or organization for example, factors relating to markets, sectors, audience, fashion, seasonality, trends, competition, economics, politics, society, culture, technology, environmental, media, law, etc.

•Market developments?

•Competitors' vulnerabilities?

•Industry or lifestyle trends?

•Technology development and innovation?

•Global influences?

•New markets, vertical, horizontal?

•Niche target markets?

•Geographical, export, import?

•Market need for new USP's?

•Market response to tactics, e.g., surprise?

•Major contracts, tenders?

•Business and product development?

•Information and research?

•Partnerships, agencies, distribution?

•Market volume demand trends?

•Seasonal, weather, fashion influences?

SLIDE:6

Five Concepts – Organizational Application

Concept – SWOT Analysis Concept-5 (Threats)

Explanation – Threats - the external environment - the situation outside the company or organization for example, factors relating to markets, sectors, audience, fashion, seasonality, trends, competition, economics, politics, society, culture, technology, environmental, media, law, etc.

•Political effects?

•Legislative effects?

•Environmental effects?

•IT developments?

•Competitor intentions - various?

•Market demand?

•New technologies, services, ideas?

•Vital contracts and partners?

•Obstacles faced?

•Insurmountable weaknesses?

•Employment market?

•Financial and credit pressures?

•Economy - home, abroad?

•Seasonality, weather effects?

SLIDE:7

CONSIDER THE CONSEQUENCES:

•When the consequences of a decision are great, the supervisor should spend more time on the decision.

–He or she should try to follow the rational model of decision making, collecting information and including as many alternatives as possible.

•When the consequences are slight, the supervisor should limit the time and money spent in identifying and evaluating alternatives.

SLIDE:8

Respond quickly in a crisis:

•In a crisis, the supervisor should quickly select the course of action that seems best

–This is an application of satisficing.

–

•Rather than waiting to evaluate other alternatives, the supervisor should begin implementing the solution and interpreting feedback to see whether the solution is working.

SLIDE:9

Inform the manager:

•The supervisor’s boss doesn’t want to hear about every minor decision, but the boss does need to know what is happening in the department.

–The supervisor should inform the boss about major decisions.

•These would include decisions affecting

–the department,

–meeting objectives,

–responses to crises, and

–any decision that might be controversial.

SLIDE:10

Be decisive yet flexible:

•Sometimes it is difficult to say which alternative solution is best.

–Perhaps none of the choices looks good enough.

•In this case, it may be difficult to move beyond studying the alternatives to selection and implementation.

•However, avoiding a decision is just another way to decide to do nothing.

–Being decisive means reaching a decision within a reasonable amount of time.

•The supervisor should pick the best alternative or at least an acceptable one, and then focus on implementing it.

SLIDE:11

Avoid decision-making traps:

•Avoid making a major issue out of each decision.

–Good planning can avert many crises, and life-and-death issues are not the usual stuff of the supervisor’s job.

–Put each issue into perspective so that alternatives can be evaluated and an appropriate amount of time can be devoted to finding the solution.

SLIDE:12

Decision Tree:

•A graph that helps in decision making by showing the value of expected outcomes of decisions under varying circumstances.

•Decision trees can be used to present a variety of conditions to help familiarize others who are involved in the decision-making process.

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