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Due: NoV 2/, 2017 at 11:59 PM The following (4) questions relate to the Ten Sout

ID: 371451 • Letter: D

Question

Due: NoV 2/, 2017 at 11:59 PM The following (4) questions relate to the Ten Southwest Practices for Building High Performance Relationships. 7. "Avoid finger Pointing- Measure Performance Broadly" 8. "Keep Jobs Flexible at the Boundaries" 9. "Make Unions your Partners, not Adversaries" 10. "Build Relationships with your Suppliers" Share an example of how each practice was used successfully in a workplace present or past. This can either be an organization that you worked in, or one that you know about. Try to use service company examples when at all possible. Or, share and provide an example of how this practice was not embraced by an organization, and the affect that it had on the organization's performance and delivery of a product or service. Please note you will first need to post your response before seeing your classmate's replies.

Explanation / Answer

1.Avoid finger pointing - Measure performance broadly

-Accenture corporate got rid of its annual performance management system in 2015

- They brought in a revolution in performance management system

- The ranking system and once in a year evaluation was ruled out.

- This avoided finger pointing at one person at the end of the year.

- They introduced more broad performance management system through which feedback was given regularly to the employees.

2. Keep jobs flexible at the boundaries:

- Intellinet: Comes under best 50 organisation to work for through their flexible job environment

- it includes flex times

- work from home

- compressed work weeks

- employees appreciates these freedoms at work

3. Make unions your partner:

- Nestle: Quite open and friendly with union.

- they support negotiations with employee unions

4. Build relationship with your suppliers:

- Walmart: They follow the best supplier strategies

- they build strategic relationship with their suppliers

- this was brough in for better communication and increase in speed of supply

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