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Evaluate user support position descriptions. Use the Internet to locate position

ID: 371311 • Letter: E

Question

Evaluate user support position descriptions. Use the Internet to locate position descriptions for user support jobs in government as well as other types of organizations. If possible, find information about a position in your state or local employment area, and try to find a job that might be of interest to you. How do the duties and responsibilities you found compare with those described in this chapter? What are some similarities? What are some differences?

Some websites you could visit are listed in Table 1-3 Website Description State of Washington Information Technology Specialst 1 job description Montgomery County Virginia, Help Desk/User Support Technician job description Job search website for computer professionals www.dop.wa.gov/JobClasses/4791.doo www.montva.com/filestorage/1146/98/151/644/781/Help Desk User Support Technician.pdf www.computerjobs.com Enter a search term such as support, help desk, or network; enter a location-such as a city or state-and then click the Search button www.dice.com Enter a search term, such as help desk or computer support, enter a city and state or zip code, and then click the Find Jobs button www.justtechjobs.com Click Search Jobs; enter the search term help desk. Select the geographic area in which you are interested. jobsearch.monster.com In the Job title box, enter help desk or network; if desired, narrow the search by entering a city, state, or zip code Job search website for computer professionals Job search website for computer professionals Job search website for a variety of fields Table 1-3 Internet sites with information about user support positions

Explanation / Answer

1. Does your selected business have differentiated products or services? If so, what is the basis for this differentiation from the competition?

Yes, they have unique product, it is differentiated through processing of meats and quicker delivery services . This is realized due to its

.Processing plants

.Volume of supply capability

.Great supply chain network

It produces several different products, like Buffalo wings, boneless Buffalo wings and is an innovator in the industry.

2. Does your firm have a cost-leadership position in this business? If so, can you identify which cost drivers it uses effectively to hold this position?

They do not have acost-leadership position, but are differentiated due to their range of products, service and volume of operations.

And it has its own chicke and meat producers, to facilitate the volume business, without being a cost leader.

3. What is your firm’s approach to the market? If it segments the market, identify the scope of competition it is using.

It does not segment its market. It works on B2B business, and approaches the blanket way.It supplies products to each type of food outlets, and generally depends on the large contracts and partnerships.

They supply to all type of restaurants.

They sell at supermarkets.

It supplies to Prisons as well.

So by ditributing to multiple channels they target a large spectru of markets, though there is partnerships based on segments its mostly to most frequented restaurant chains.

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