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You are a manager, and you are meeting with your boss to discuss your developmen

ID: 370027 • Letter: Y

Question

You are a manager, and you are meeting with your boss to discuss your development plan. You have decided to benchmark Camp Bow Wow founder and “top dog” Heidi Genahl. Using her as a role model, you will identify the components of her leadership style that make it effective and adopt them to improve your own leadership ability.

Complete the following passage in the most appropriate way.

1. Heidi says, “At the end of the day, it’s really all about the animals, and making sure that they’re happy and healthy and safe, and the leadership style follows from that.” From this statement, you can tell that a significant factor in Heidi’s success as a leader is her______(A. Ethical Standards B. Authority-compliance leadership C. Country club leadership style D. task orientation). If you lead in the way Heidi does, you will _____( A. achieve efficiency with minimal interpersonal contact B.inspire your employees to be highly motivated C. Make each of your employees feel cared about D. ensure employees work at a comfortable pace.

Heidi wants to grow Camp Bow Wow even further, and she has asked you for advice. Answer her questions below.

2.In the video, Heidi discusses the importance of maintaining uniformity across the Bow Wow franchises to ensure efficient operations and a consistent customer experience. Now she asks you how best to achieve this objective as the business grows even bigger. Check all that apply.

Outline detailed steps for each major business process and insist that all franchises follow them.

Openly question her assumptions about the business and invite employees to question them, too.

Take corrective action whenever an employee’s work is not meeting standards.

Adopt consistent compensation policies so employees know how they will be rewarded for performance.

3. Heidi is clearly driven to achieve high performance. For example, she insists that all her franchise owners adhere to standards she has established, and she holds people accountable for performance. She asks you, “Is my focus on accomplishing tasks detrimental to the organization—does it have any benefits, or should I back off?” You respond that task-oriented behavior: Check all that apply.

Communicates to employees what is expected of them so they can meet performance standards

Results in the monitoring of work outcomes, in terms of quantity and quality, to make sure the organization and its people are doing the right things the right way

Helps employees feel recognized for their hard work and impact on the organization and its customers

Ensures that the work that needs to get done does get done, using resources efficiently

please provide me with the correct answer i will rate you

Explanation / Answer

1.

Heidi says, “At the end of the day, it’s really all about the animals, and making sure that they’re happy and healthy and safe, and the leadership style follows from that.” From this statement, you can tell that a significant factor in Heidi’s success as a leader is her Ethical Standards.

If you lead in the way Heidi does, you will make each of your employees feel cared about.

2.

Heidi wants to improve efficiency levels by undertaking efficient operations and with good customer experience. Uniformity in operations is always needed for better flow of procedures and work output.

Thus, correct options should be;

Outline detailed steps for each major business process and insist that all franchises follow them.

Take corrective action whenever an employee’s work is not meeting standards.

Adopt consistent compensation policies so employees know how they will be rewarded for performance.

3.

Under tasks-oriented behavior approach, a leader always measures standard o performances desired to reach an organizational. Therefore, Heidi measures performance with standards and hold accountability for proper execution of planning to achieve goal.

Thus, correct options should be;

Communicates to employees what is expected of them so they can meet performance standards

Results in the monitoring of work outcomes, in terms of quantity and quality, to make sure the organization and its people are doing the right things the right way

Ensures that the work that needs to get done does get done, using resources efficiently