https://youtu.be/qBFcrmaPQoY Manager\'s Hot Seat: Working in Teams A team is a g
ID: 369577 • Letter: H
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https://youtu.be/qBFcrmaPQoY
Manager's Hot Seat: Working in Teams
A team is a group of people who interact with each other to accomplish certain goals or meet certain needs. Most organizations use teams to increase performance and employees' motivation and satisfaction. Working together, teams can help an organization gain a competitive advantage. However, many factors, such as group size, cohesion, and norms, influence the successfulness of team.
This video case illustrates a team working on completing a task. There are many advantages to teamwork including increased synergy that can lead to increased production. Teams just don't happen; they need to be formed and nurtured. Teams also don't always get along. There can be conflict due to time pressures, scarce resources, overlapping authority, or personality issues. How does our manager in the video handle his team members when they really don't want to be a part of this team? If you were in his place, how would you handle them?
12. In the beginning of the meeting, the team comes together to get oriented and get acquainted. The stage of team development is characterized by a high degree of uncertainty as members try to break the ice and figure out who is in charge and what the group's goals are. This stage of team development is known as the _________ stage.
adjourning
norming
forming
storming
performing
13. In this meeting, one member informs the team leader of his time constraints due to his moving to another department. His courtesy and professionalism in doing so illustrates a _______, a general guideline or rule of behavior that most group and team members follow.
maintenance role
cohesiveness
division of labor
social loafing
norm
14. The members of the group voice their concerns over this project by citing the arrival of family members or moving to other departments, bringing conflict to the meeting. Their concerns represent _________ as a source of conflict in organizations.
status inconsistencies
incompatible goals and time horizons
poor communication skills
incompatible reward systems
task interdependencies
15. The leader of the group attempts to focus the team members on getting the team's tasks completed by drawing everyone back to the agenda. In doing so, the leader fulfills the _______ in building an effective team.
groupthink
maintenance role
task role
warfare
indolence
16. The members of the meeting are a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. Due to this, this small group of people is considered a __________.
receiver
feedback
medium
noise
team
17. In this situation, the leader works on developing a ___________ conflict management strategy that strives to devise solutions that benefit both parties. The benefit of this type of strategy is its longer lasting impact because it deals with the underlying problem, not just the symptoms.
avoiding
accommodating
forcing
competitive
collaborating
Manager's Hot Seat: Working in Teams
A team is a group of people who interact with each other to accomplish certain goals or meet certain needs. Most organizations use teams to increase performance and employees' motivation and satisfaction. Working together, teams can help an organization gain a competitive advantage. However, many factors, such as group size, cohesion, and norms, influence the successfulness of team.
This video case illustrates a team working on completing a task. There are many advantages to teamwork including increased synergy that can lead to increased production. Teams just don't happen; they need to be formed and nurtured. Teams also don't always get along. There can be conflict due to time pressures, scarce resources, overlapping authority, or personality issues. How does our manager in the video handle his team members when they really don't want to be a part of this team? If you were in his place, how would you handle them?
Explanation / Answer
12. Forming stage:
Forming stage is the beginning of meeting where team members are new and not familiar with exact agenda of meeting. They try to coordinate and bond with other team members to decide the goals of meeting and agree upon a leader and role of other team members. Hence this stage is called Forming stage.
13. Cohesiveness:
Cohesiveness is the bond which links all group members for better task performance and unity in team. Each team member gives his best in performance due to this cohesiveness so when one member was not able to devote time due to his department transfer, he feels compelled to speak the truth with his team. He discusses this issue with the team showing his courtesy and professionalism because of the cohesiveness which is built in the team.
14. Incompatible Goals and Time horizons
The agenda is yet to be defined and the tasks or goals have not been mapped out along with their timelines. Since the team members are unsure about the time required for completion of each task and which task is assigned to them, they are clarifying the maximum amount of time they can devote to the task.
15. Maintenance role:
The leader is fulfilling the maintenance role to make all the team members unite towards a particular agenda. He is trying to maintain all the team members on the path of task completion instead of getting distracted by outside issues. So with help of his leadership and maintenance role, he is able to develop cohesiveness in the team so that they can discuss the meeting agenda.
16. Team:
A team is a group of people with varied skills who come together to achieve a common goal bu coordinating and collaborating their deliverables.
17. Collaborating:
Collaborating Conflict management is a win-win strategy where both parties of opposing opinions are satisfied. It involves discussion on all agenda points listening to both side of the opinions and concerns to come up with collaborative solutions which are beneficial to both the parties.
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