Continuing Case: Personal Trainer, Inc. Personal Trainer, Inc. owns and operates

Question

Continuing Case: Personal Trainer, Inc. Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The ce have done well, and the company is planning an international expansion by opening a new"su- nters percenter" in the Toronto area. Personal Trainer's president, Cassia Umi, hired an IT consultant Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation. Background Susan finished work on system architecture issues, and her system design specification was ap- proved. Now she is ready to address system implementation tasks, including quality assurance, structure charts, testing, training, data conversion, system changeover, and post-implementation evaluation. Tasks 1. Plan the testing required for the system. You should consider unit, integration, and system testing in your test plan and determine who should participate in the testing. 2. You have asked Gray Lewis to contribute to the user manual for the new system. He sug- gested that you include a section of frequently asked questions (FAQs), which you also could include in the online documentation. Prepare 10 FAQs and answers for use in the printed user manual and context-sensitive Help screens.

Explanation / Answer

1.Testing required for the system:

a) perform the speed test for the database.

b) test the invisual database along withe ach rows to make sure they are working well.

c)Make sure the network is secure using fiirewalls to prevent hackers.

d)Providing training to receptionist to input data of customers.

e)Testing the entire system by putting antivirus and antimalware to prevent unauthorised access.

f)Testing the sql queries so that they are performing right functions.

2.

10 FREQUENCTLY ASKED QUESTIONS

a)what are the timings of the centre?

from 7 am to 12 pm

b)what are the clothes you can wear?

trackpants or shorts

c)Do we provide indivisual trainers?

Yes?

d) What is the price per month?

70 dollars

e) can you take a membership plan for a year?

yes

f)any discount for family membership?

yes 20%

g)do you provide cardio or weight lifting?

Both.

i) do you have washrooms?

Yes with steam shower

j) do u have parking?

YES

3.The billing system should involve direct credit card swipe transactions which are secured so that payments can go directly in bank account of fitness centre. Another way is to pay the fee online which is secured by SSL so that customers can pay online in a secure way depending on the plan they chooseThis will help the centre get the fee instantly without any problems just by logging into the fitness centre website and perform payment through the online banking system of centre connected to the website of the bank.

4.Post implementation evaluation should be done in order to ensure the system is working fine without any errors or problems so that all queries can be perfomed within seconds and all the bugs can be noted and sorted out at an initial stage without any problems in the future.This will make sure system is secure and working properly without any hassles and customers will be satified.This should be performed by the tester itself continously by doing frequent visit every week and checking it.

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