for use\" as perceived by the customer the Quality Control a) Eli Whitney b) Fre
ID: 368147 • Letter: F
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for use" as perceived by the customer the Quality Control a) Eli Whitney b) Frederic Taylor c) Walter Shewhart d) W. Edwards Deming e) Joseph Juran 12. A _ refers to the the product or service. activities, methods, materials, and measurements used to produce .. a) metric c) quality indicator d) process e) quality chain 13. Verification and validation of project deliverables should be carried out a) at the beginning of the project b) in the middle of the project c) at the end of the project d) throughout the project e) there is no preferable time to complete these activities 14. Ais useful for identifying and investigating the most important problems by ranking them in descending order. a) statistical chart b) flow chart c) pareto diagram d) control chart e) fishbone diagram 15. A list of 14 points for quality is associated with a) Deming b) Juran c) Crosby d) Capability Maturity Model (CMM) e) IshikawaExplanation / Answer
11.
Option E, Joseph Juran
Joseph Juran refers to quality as fitness for use as perceived by the customer.
12.
Option D Process
Process is the system that manages quality of a product or service using qualitative and quantitative methods. It is through a process that all the things are defined and a system is established for producing a product and a service and its quality is observed through activities, methods, measurements.
13.
Option D, throughout the project.
The project deliverables can change as the project moves forward. It can happen that the project deliverable fixed at the start is not valid anymore. Hence, verification & validation of project deliverables should be done through out the project.
14.
Option C, Pareto diagram
Pareto diagram is a type of chart that represents the individual values in descending order using bar graphs. This representation can help in identifying and investigating important problem as they are represented in order or importance.
15.
Option A Deming
The 14 points for quality is associated with Edwards Deming.
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