Please rephrase this so that it is not word for word “Quality has been a big inf

Question

Please rephrase this so that it is not word for word

“Quality has been a big influence all over the world since 1980s. It has been one of the major research areas in the operations management literature. Over the years it has evolved to incorporate new practices (e.g. supply chain management (SCM)) and methodologies (e.g. Six Sigma)”. (Kamran, 2012) Work processes, in our textbooks it states that, “A good process design ensures that goods and services meet both external and internal customer requirements, and that the process is capable of achieving the requisite level of performance. Other factors that might need to be considered in process design include safety, process performance and variability, productivity, environmental impact, green measurement capability, and maintainability of equipment.” (Evans & Lindsay, 2011) Using this factors will enable a business to provide a customer appeal and standout from their competitors. As well as be profitable, and as a whole achieve organizational success and growth. Work process that are used daily will guarantee that there are lower cost, but the quality of service will be higher and for the United States Postal Service employees it will drive modernization as well as continual learning. Process control in our textbooks it states that, “Control is an activity of ensuring conformance to the requirements and taking corrective action when necessary to correct the problems and maintain stable performance.” (Evans & Lindsay, 2011) But, it also stated that if a process can have too much variation, it can be damaging to customer satisfaction and to the business bottom line. Control charts are a very important too for ensuring control in the process control. A management team can use these control charts to have their employees inspect and control their activities. This process will allow the management team to react swiftly to any variations in the process. Process improvement in our textbooks it states that, “successful quality and business performance improvements depends on the ability to identify and solve problems.” (Evans & Lindsay, 2011) There are several methodologies for a business to use improve their organization, Deming Cycle, ISO 9000, and Six Sigma. Each of these methodologies are different but yet they do share many common ideas. Each of these methodical methodology main goal is to fix a process or system performance variances by way of simplifying, and elimination the causes of quality, variation, and non-value activities.

Explanation / Answer

Since the last two decades of the 20th century, the Quality aspect has gathered a significant momentum in major researches and across the globe with the emergence of the Supply Management concept and methodologies and incorporation of quality measures such as Six Sigma in various processes. The textual matter regarding Quality also gives an intrinsic idea that quality is said to be in existence when there is efficiency in the processes design such that it is able to meet the requirements of both, the internal and external customers. It further emphasizes the need other factors in good process design that should include safety and productivity, sustainability and process performance and variability and the overall maintenance of equipment. These factors appeal the customers, thereby lessening the impact of competition which in turn is responsible for profitability in the business and thereby boosting the Organization growth and contribution to its success. However, Quality needs to keep pace with control in order to sustain in a process. Control ensures conformity in the process and monitors deviation from the protocols, if any, thereby highlighting and mitigating the same. If control is not is place, then it shall lead to variation which could impact the profit and reduce the customer satisfaction level. Hence control charts are to be established to ensure the Process control in place which could be undertaken by a management team to inspect the employees and control the same. It is to be noted that problems could be identified and resolved if the based on good quality and efficiency in the business processes and therefore various methodologies are to be adapted to like ISO 9000 or Deming Cycle to simplify the processes, control the variances and mitigate the issues that do not add value to the activities.

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