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10) Which of the following is defined as a series of activities undertaken by th

ID: 3679608 • Letter: 1

Question

10) Which of the following is defined as a series of activities undertaken by the company to produce a product or service?

A) business processes

B) value chain

C) strategic direction

D) competitive advantage

11) Which of the following statements are true of decision support system(DSS) ? select all that apply.

A) A decision support system (DSS) is an information system built to help an organization make specific decision or set of decision

B) DSS are used only at the executive level and are used to make all strategic decions

C) DSS are designed to take inputs regarding a known (or partially-known) decision-making       process and provide the information necessary to make a decision

D) DSS can exist at different levels of decision-making with organization from the CEO to the      first- level managers.

12) Which of the following groups of variables are all direct variables?

       A) customers, suppliers, governments regulations, technology

       B)   supplier, time, politics, owners

       C) supplier, customers, employees, location

       D) employees, location, technology, organization computers.

13) strategic issues related to business processes and the value chain are addressed at which organizational level?

      A) corporate level

      B) business unit level

      C) functional level

      D) strategic level

14) Which of the following are the two primary methods for obtaining competitive advantage described by Micheal Porter ? select all that apply.

      A) advantage of bringing new products to the market

      B) cost advantage

      C) differentiation advantage

      D) value chain creation

15) Highly qualified vendors, consultant, and IT department are the most important elements for the successful implementation of enterprise technologies.

       A) true

       B) false

16) Which of the following are porters three generic strategies? select all that apply.

      A) cost leadership

      B) differentiation

      C) focus

      D) competitive advantage

17) Which of the following is exemplified by customers finding a different way to get the products or service?

      A) customer disloyalty

      B) threat of substitutes products or services

      C) rivalry among competitors

      D) barriers to entry

18) True or false: according to Micheal Porter, the internet has the effect of lowering overall profitability.

       A) true

       B) false

19) A strategic information system is one that attempts to do one or more of the following: select all that apply.

      A) help an organization focus on a specific market segment

      B) deliver a product or a service at a lower cost

      C) enable innovation

      D) deliver a product or service that is differentiated

20) True or false: the data show that IT has reduced the differences among companies.

        A) true

        B) false

Explanation / Answer

10)

Value chain system consist of supply chain and distribution chain with raw materials.

Activities are carried in value chain in a business organization to produce the product or

the service.

Therefore, the correct option is B) value chain

11)

Decision support system is used in all the level of the organization and is an integral part

of the organization and is not limited to executive level.

Decision support system is used while taking important decision in the organization.

Therefore, the correct statements are as follows:

A) A decision support system (DSS) is an information

system built to help an organization make specific decision or set of decision.

C) DSS are designed to take inputs regarding a known (or partially-known) decision

making process and provide the information necessary to make a decision.

D) DSS can exist at different levels of decision-making with organization from the

CEO to the first- level managers.

12)

Direct variables have direct variation and the variables vary in some proportion with each other, it means one variable will change then other will also change in some proportion.

Therefore, the correct option is C) supplier, customers, employees, location.

13)

In the functional level of the organization value chain are addressed and the strategies for business processes are discussed.

Therefore, the correct option is C) functional level.

14)

Michael Porter described the model of competitive advantage consist of resources, distinct

competencies and capabilities with cost advantage or differentiation advantage for the

purpose of value creation.

Therefore, the correct statements are as follows:

B) cost advantage

     

C) differentiation advantage

15)

It department are used for handling the it operation and managing the network and

website in an organization. It department implements the enterprise technologies for

handling various operation of all the departments.

Consultant are used for taking the advice related to any service, product, marketing

Scheme, or for the use of enterprise technologies.

It departments get the devices for enterprise technologies from the high quality

vendors.

Therefore, the statement is true.

16)

Porters three generic strategies are cost leadership, differentiation and focus for gaining the competitive benefits.

Therefore, the correct statements are as follows:

A) cost leadership

     

B) differentiation

     

C) focus

17)

Customer may be exemplified in order to find the different ways of getting to the product.

Therefore, the correct option is B) threat of substitutes products or services.

18)

Internet has increased the competition and due to the competition prices are reduced.

Thus, it has reduced the overall profitability.

Therefore, the statement is true.

19)

Strategic system is concern with the domain specific market segment, low cost products, innovation and delivering high quality differentiable product.

Therefore, the correct statements are as follows:

A) help an organization focus on a specific market segment

     

B) deliver a product or a service at a lower cost

     

C) enable innovation

     

D) deliver a product or service that is differentiated

20)

It has increased the competitive differences among the companies over the year.

Companies are working on different technologies and they had their own it department that

is increasing the differences among companies.

Therefore, the statement is false.