A- Which of the following statements is true of second-order change? Select one:

Question

A- Which of the following statements is true of second-order change?

Select one: 1. It is disruptive and discontinuous. 2. It implies a degree of continuity and order. 3. It primarily makes minor improvements to an existing structure. 4. It is based on traditional thinking that upholds current core assumptions.

B- According to Warner Burke, which of the following is a way in which organizational models can be useful?

Select one: 1. By reducing the manageability of a complex situation 2. By helping to prioritize the issues that need most attention 3. By providing specific languages for different stakeholder groups to discuss organizational properties 4. By minimizing the interconnectedness of various organizational properties

C- Which of the following statements is true of disruptive innovations?

Select one: 1. They always involve chaos and upheaval. 2. They introduce wholly new processes and services. 3. They primarily improve existing products and services. 4. They imply shallow incremental change.

D- The tussle between Philip Purcell and John Mack for the chief executive's position at Morgan Stanley after the company was bought by Dean Witter and Discover Financial Services Inc. in 1997 is an example of _____.

Select one: 1. geopolitical pressures 2. economic pressures 3. power and political pressures 4. reputational pressures

E- Which of the following is most likely an advantage that new chief executive officers (CEOs) have over their predecessors?

Select one: 1. They create energy for change within an organization. 2. They strictly adhere to past organizational practices. 3. They tackle customer problems with credibility because of their associations with previous problems. 4. They focus on an organization's "dogs" rather than its unresolved "cash cows."

F- _____ are those that just happen, or have to happen, in response to unforeseen events, such as the sudden opening of new market opportunities, or accidents and failures.

Select one: 1. Timed changes 2. Emergent changes 3. Planned changes 4. Adaptive changes

G- Which of the following does NOT exemplify geopolitical pressures that impact organizations?

Select one: 1. The terrorist attacks on New York on September 11, 2001 2. The outbreak of severe acute respiratory syndrome (SARS) 3. The political instability in Egypt since 2011 4. The latest management fad, such as big data and data analytics

H- According to David Buchanan, post-incident change contexts _____.

Select one: 1. have defensive agendas 2. have progressive agendas 3. are exciting for change agents 4. are aimed at taking risks

I- The external forces that can push change in unplanned directions include all of the following EXCEPT:

Select one: 1. long-established working practices that are difficult to dislodge. 2. confrontational industrial relations. 3. legislative requirements. 4. industry-wide trends affecting an entire sector.

J- According to the _____ perspective of organizational change, firm survival depends on satisfying shareholders.

Select one: 1. economic 2. organizational learning 3. political 4. control

K- According to Nutt and Backoff, the _____ approach to crafting vision is one in which the CEO provides visionary ideas and gets selected individuals and groups within an organization to further develop these ideas within some broad parameters.

Select one: 1. leader-dominated 2. pump-priming 3. facilitation 4. liberation

L- Which of the following is a characteristic of organizational change?

Select one: 1. It is a completely irrational process. 2. From a management perspective, it is easy to implement. 3. From a management perspective, it is seen as problematic. 4. It is a process that lacks creativity.

M- _____ strategies rely on achieving the intended outcomes through the compliant behavior of those who have less power.

Select one: 1. Empirical-rational 2. Normative-re-educative 3. Power-coercive 4. Normative-educative

N- The view that "the outside world" is a construction based on individual perceptions is referred to as the _____.

Select one: 1. "enacted environment" perspective 2. behaviorist perspective 3. objective reality perspective 4. rehabilitative perspective

O- According to the 7-S framework, _____ refers to patterns of management actions, how managers spend their time, what they pay attention to, the signals that they send about priorities, and attitude to change.

Select one: 1. strategy 2. support 3. staff 4. style

P- Beltip Corp. was forced to shut its operations in a country due to the outbreak of a civil war in that country. The change in operations experienced by Beltip is most accurately termed as a(n) _____.

Select one: 1. emergent change 2. first-order change 3. incremental change 4. shallow change

Q- Unlike traditional organization designs, built-to-change organization designs _____.

Select one: 1. include employment contracts based on expectations set out in the job description 2. hire people with the capabilities for the job for which they have applied 3. pay for the job and what it involves 4. include ongoing training in skills to support change

****PLEASE SOLVE AS MUCH AS YOU CAN****

Explanation / Answer

A - 1. It is disruptive and discontinuous

B - 2. By helping to prioritize the issues that need most attention

C - 2. They introduce wholly new processes and services

Disruptive innovations introduce new processes, however, they do not always involve chaos and upheaval, but they do disrupt the traditional ways of thinking.

D - 3. power and political pressures

E - 1. They create energy for change within an organization.

New CEOs bring fresh energy to inspire and drive change within organization

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