The Amazon manager in DuPont, WA described an operations management practice the
ID: 367445 • Letter: T
Question
The Amazon manager in DuPont, WA described an operations management practice the company uses to deal with peak shopping times, “We get as many people in the building as we possibly can to get our customer orders out.” This is an example of a combination of Choose...-------------------------- (a) Process & Capacity Design and Location (b)Human Resources & Job Design and Scheduling (C) Design of Goods & Services and Managing Quality (D) Layout and Supply Chain Management (e) Inventory Management and Maintenance. operations management strategies.
Explanation / Answer
Answer:- The Amazon manager in DuPont, WA described an operations management practice the company uses to deal with peak shopping times, “We get as many people in the building as we possibly can to get our customer orders out.” This is an example of a combination of Choose...--------------------------
Correct Answer:- (a) Process & Capacity Design and Location
Reason:- Process and capacity design is mainly related to meeting the demand fluctuations and thus in the case given the manager is employing more manpower to meet the fluctuating demands.
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