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The Amazon manager in DuPont, WA described an operations management practice the

ID: 367445 • Letter: T

Question

The Amazon manager in DuPont, WA described an operations management practice the company uses to deal with peak shopping times, “We get as many people in the building as we possibly can to get our customer orders out.” This is an example of a combination of  Choose...-------------------------- (a) Process & Capacity Design and Location (b)Human Resources & Job Design and Scheduling (C) Design of Goods & Services and Managing Quality (D) Layout and Supply Chain Management (e) Inventory Management and Maintenance. operations management strategies.

Explanation / Answer

Answer:- The Amazon manager in DuPont, WA described an operations management practice the company uses to deal with peak shopping times, “We get as many people in the building as we possibly can to get our customer orders out.” This is an example of a combination of  Choose...--------------------------

Correct Answer:- (a) Process & Capacity Design and Location

Reason:- Process and capacity design is mainly related to meeting the demand fluctuations and thus in the case given the manager is employing more manpower to meet the fluctuating demands.