2. Brownstein, Popp, and Hepburn. You work for a small law firm and are part of
ID: 367437 • Letter: 2
Question
2. Brownstein, Popp, and Hepburn. You work for a small law firm and are part of a committee that is developing standards for the technologies the lawyers will be authorized to use. The lawyers where you work are very autonomous, and they resist any rules they perceive are unnecessary. For the first meeting, each attendee has been asked to prepare a list of benefits lawyers will derive as a result of establishing standards. The committee chair hopes that promoting the benefits will lessen resistance to the new standards. Prepare for the meeting by listing the benefits you perceive the entire firm, not just the service desk, will derive by establishing technology standards.
Explanation / Answer
The complexity of the environment can be reduced by applying and using the technology as per a common standard throughout the firm so that people can use it repeatedly across all divisions to gain efficiency advantage.
Sharing of data and information becomes easy because the instead of having many individual systems, the technology standard will allow only one particular form of technology which will let the employees and the lawyers share information barrier-free.
When a particular standard is established, improvement programs and training can be implemented much easily. The effectiveness of thee programs will also improve in a standardized environment.
The isolated random incidents and the reactive maintenance thereafter will reduce as a result of technology standardization. The proactive maintenance can be planned in a more robust and effective manner with technology standardization.
Cost reduction can be achieved by a) standardization and repetition of work under the same environment, and b) purchase cost reduction due to the purchase of software licenses for a greater number of employees across the firm.
Integration effort throughout the organization can be achieved in terms of a) procurement, b) hiring, c) training and development, d) scheduling and so forth. This will lead to a reduction in duplication of work and error rate.
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