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Based upon your reading of the literature associated with the House of Quality c

ID: 367214 • Letter: B

Question

Based upon your reading of the literature associated with the House of Quality concept, the final step in using the House of Quality involves identifying those technical features that meet any of the following criteria except:

a. the strongest relationship to customer requirements.

b. the highest quality.

c. poor competitive performance.

d. strong selling points.

Which of the following is not supported by Japan's Genichi Taguchi?

a. Tolerance optimization

b. Goal-post model

c. Quadratic loss function

d. Monetary expression of variation

e. Sunk cost minimization

The specifications for an automobile part (in inches) are 10.00 ± 0.15, and the Taguchi loss function is estimated to be L(x) = 9,300 (x - T) 2. Determine the estimated loss per part if the concerned quality feature has an actual value of 10.20 inches.

a. $37200

b. $93000

c. $372

d. $93

e. $9

Explanation / Answer

The answer is given below:

c. poor competitive performance.

The poor competitive performance cannot be identified through the quality as where the expectations of the customer would vary.

The answer is given below:

b. Goal-post model

The goal post model is not supported by Japan’s Genichi Taguchi, as where the uniformity on the lower and higher specification of the quality cannot be determined.

The answer is given below:

c. $372

The explanation is given below:

L(x) =k(x-T)2

L(x) =9300(10.20-10.00)2

L(x) =9300(0.2)2

L(x) =9300(0.04)

L(x)= $372

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