9. Employee motivation is influenced by a. The expectancy of rewards and the val
ID: 365087 • Letter: 9
Question
9. Employee motivation is influenced by a. The expectancy of rewards and the value placed upon them. b. The degree to which an individual seeks achievement, affiliation, or power. c. The desire to receive equitable treatment at work d. All of the above. People-centered job design differs from process-centered job design because it is concerned with: a. Making the work more satisfying to human beings. b. Tool and machine requirements c. Process-flow sequences. d. Computer-assisted control. 10. In a counseling interview, the supervisor must remember to: a. Help the employee unburden herself or himself b. Emphasize that the work is more important than the employee. c. Keep the conversation impersonal. d. Stress the disciplinary action that will be taken. Employees who are most likely to require professional counseling for excessive absenteeism are: a. Chronic absentees b. Vacationing absentees. Which of the following types of absentees is rarely helped by a supervisor's counseling? 11. 12. c. Aggressive absentees. d. Moonlighters. 13. a. Those with serious off-the-job pressures. b. Those who work only when they need cash. Those who find the work boring. · Young employees with no real purpose in life or work. Jill has heard that one of her employces is having marital problems. She should: d. 14. a. Confront the employee about the problem and tell him or her to shape up. b. Refer the employee to a marital counselor Ask the employee if there's something she can do to help. c. d. Do nothing until employce bebavior affects productivity. Seriously mentally disturbed employees should be treated by a fully qualified physician trained for the specialty. That person is called a: a. Family practitioner. b. Psychiatrist Bill Jones works in the packaging department of a candy factory. times and has been given an oral wanming and a written warning. The next time he is caught napping he will be suspended. This is an example of a. Impartial discipline. b. Carefully following the labor agreement c. the "hot-stove" rule of discipline. d. Progressive discipline. A supervisor's role in maintaining discipline: a. Calls for meting out discipline without delay. b. Calls for negotiation and diplomacy. c. Is independent of company policy d. Requires impartiality and good judgment. 15. c. Psychologist. d. Social worker 16. He has been caught napping on the job several 17.Explanation / Answer
9. option D, all of the above.
Employees are motivated by expectancy of rewards and value placed on them. That reward can be monetary like promotion or salary increase or non-monetary like appreciation, more challenging roles and more prestigious job roles.
Individuals are motivated by achievement, challenges and power. If there is a promotion at hand that means power and more prestige in job.
If someone is not treated equally at work and his work can distinguish him/her in the eyes of his boss and colleagues they are motivated to do good work.
10. Option A making the work more satisfying to human beings
In process centered jobs the job is more according to the machine requirements or according to a process. Each employee is given the charge or a machine or processes.
In people centered roles the human aspect plays a major role and it is designed to be more helpful and satisfying for human beings.
11. Option A, help the employee unburden herself or himself.
A counselling is done to understand the employees preferences and evaluate his/her best fit in the organization. Existing employees counselling is done so that the employee reveals all the work related pressures and releases himself of stress so that he/her productivity improves in the organization.
12. option A, chronic absentees
Chronic absentees are people who are often absent from work and this goes on continuously. These are the people who will require professional counselling for excessive absenteeism
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