ABET Outcome Performance Criteria: f- An understanding of professional and ethic

Question

ABET Outcome Performance Criteria: f- An understanding of professional and ethical responsibility, 2(a) You are a quality control engineer, supervising the completion of a product whose specification includes using only U.S. made parts. However, at a very late stage you notice that one of your sub-contractors has supplied you with a part having foreign made bolts in it--but these aren't very noticeable, and would function identically to U.S. made bolts. Your customer urgently needs delivery of the finished product- what should you do? Briefly explain why or why not you will choose each of the following four: Say nothing and deliver the product with the foreign bolts included, hoping this fact won't be noticed by the customer. Find (or, if necessary, invent) some roughly equivalent violation of the contract or specifications for which the customer (rather than your company) is responsible -then tell them you will ignore their violation if they ignore your company's violation. Tell the customer about the problem, and let them decide what they wish you to do next. Put all your efforts into finding legal loopholes in the original specifications, or in the way they were negotiated, to avoid your company's appearing to have violated the specifications. a) b) c) d)

Explanation / Answer

C. Tell the customer about your problem, and let them decide what they wish you to do.

In such a scenario, I would rather prefer to tell the customer about the problem and exact situation and would let them decide what they wish me to do next. As, I believe a company should be transparent enough to its customers and say the truth about the product features rather than supplying a finished product which is not as per the specifications.

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