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technology. People working in this structure feel Many organizations today are m

ID: 362008 • Letter: T

Question

technology. People working in this structure feel Many organizations today are moving in the or service your own workplace? How might you redesign the structure to make the work organization more effective? direction of flexible structures and empowerment. to make the work organization more effective? Ch10 Apply Your Skills: Small Group Breakout Family Business Market research Step 1. In groups of three to five students, assume that you New-product development are a consulting team to a family business. The family has Human resources used an inheritance to acquire a medium-sized pharmaceu- ical company. Last year, sales were down 10 percent from the previous year. Indeed, business has declined over the past three years, even though the pharmaceutical industry Product promotion uality assurance Sales has been growing. The family that acquired the business has asked for your help. Legal and governmental affairs Sep 2.Your task as a group is to rank the priority of the rpartmental functions in the order of importance for assign ten functions, sharing your reasons for how functional ing additional resources to improve business in the future. Office of the comptroll Step 4. As a group, discuss the order of importance for the Step 3. Individually, rank the following ten functions inStep 5. How does the priority should relate to the company's strategic needs. of importance, and make a note of your reasons Distribution Manufacturing from your original thinking Step 6. What did you learn about organization structure and design from this exercise? 0 Annly Vour Skills: Ethical Dilemma A Matter of Delegation Rockingham would have time to make changes with the Christmas season rapidly approaching

Explanation / Answer

INDIVIDUAL RANKING

RANK

DEPARTMENTAL FUNCTION

NOTE

1.

MARKETING RESEARCH

Since the pharmaceutical industry is on growth yet the business performance in declined in last three years giving the market research a top priority will help the owners understand the owners that where the business performance is mismatching with the market.

2.

PRODUCT PROMOTION

Promotion of the product will help the business to increase the brand awareness amongst the minds of consumer it will also help to create a better informational background.

3.

SALES

Investing in sales helps the overall performance to increase, hiring the best sale forces professional with good compensation will help the business to gain key clients which will empower the business.

4.

QUALITY ASSURANCE

Maintaining a standard quality of product will help the organization to create a more focused brand image.

5.

DISTRIBUTION

The middlemen in any business plays a vital role in the orientation of demand of consumers, having a strong distribution channel will help the business to in concentration equalization and dispersion.

6.

NEW PRODUCT DEVELOPMENT

Innovation, in any business is must order to survive the dynamic competitive environment of the business.

7.

MANUFACTURING

Improving the manufacturing process, cost cutting and effectively managing the resources at disposal will help the organization to become more effective in their production phase.

8.

HUMAN RESOURCE

For the proper functioning of business operations human resources acts as a lubricant for the organization, smooth and hindrance free operations are only possible when human resources management properly and effectively utilized.

9.

LEGAL AND GOVERNMENTAL AFFAIRS

Business like pharmaceuticals require license to operate and manufacture, businesses like these have high government interference thus having good legal team and good terms with government officials provide first-hand in the business.

10.

Office of the comptroller

Giving the attention to comptroller’s office is necessary as important finance decisions are taken place.

Having a strong organizational structure is important for any business to grow, it provide guidance and clarification on the departmental functions of the organization, it activates the various departments of the organization to their purpose and helps managerial authority to manage the organization more efficiently and effectively.

GROUP RANKING

RANK

DEPARTMENTAL FUNCTION

1.

MARKETING RESEARCH

2.

PRODUCT PROMOTION

3.

SALES

4.

QUALITY ASSURANCE

5.

MANUFACTURING

6.

NEW PRODUCT DEVELOPMENT

7.

DISTRIBUTION

8.

HUMAN RESOURCE

9.

LEGAL AND GOVERNMENTAL AFFAIRS

10.

Office of the comptroller

The only difference in the group ranking and ranks being assigned individually is that group has given the MANUFACTURING RANK 5 and DISTRIBUTION RANK 7 because the group thinks that manufacturing process is an earlier stage in the business chain ,thus improving manufacturing process first will yield the better results, but in my opinion Distribution channel must be decided early as it includes packaging ,transportation as well, making manufacturing decisions based on distribution will give the organization a first hand in the operations.

RANK

DEPARTMENTAL FUNCTION

NOTE

1.

MARKETING RESEARCH

Since the pharmaceutical industry is on growth yet the business performance in declined in last three years giving the market research a top priority will help the owners understand the owners that where the business performance is mismatching with the market.

2.

PRODUCT PROMOTION

Promotion of the product will help the business to increase the brand awareness amongst the minds of consumer it will also help to create a better informational background.

3.

SALES

Investing in sales helps the overall performance to increase, hiring the best sale forces professional with good compensation will help the business to gain key clients which will empower the business.

4.

QUALITY ASSURANCE

Maintaining a standard quality of product will help the organization to create a more focused brand image.

5.

DISTRIBUTION

The middlemen in any business plays a vital role in the orientation of demand of consumers, having a strong distribution channel will help the business to in concentration equalization and dispersion.

6.

NEW PRODUCT DEVELOPMENT

Innovation, in any business is must order to survive the dynamic competitive environment of the business.

7.

MANUFACTURING

Improving the manufacturing process, cost cutting and effectively managing the resources at disposal will help the organization to become more effective in their production phase.

8.

HUMAN RESOURCE

For the proper functioning of business operations human resources acts as a lubricant for the organization, smooth and hindrance free operations are only possible when human resources management properly and effectively utilized.

9.

LEGAL AND GOVERNMENTAL AFFAIRS

Business like pharmaceuticals require license to operate and manufacture, businesses like these have high government interference thus having good legal team and good terms with government officials provide first-hand in the business.

10.

Office of the comptroller

Giving the attention to comptroller’s office is necessary as important finance decisions are taken place.