Question 1 (1 point) What is one of the major financial concerns that healthcare

Question

Question 1 (1 point)

What is one of the major financial concerns that healthcare operations managers face?

a

uninsured patients

b

non-credentialed physicians

c

increased reimbursement rates

d

continuing education expenses for employees

Question 2 (1 point)

Which of the following items is not among the list of elements for which the Baldridge system claims to provide assistance?

a

healthcare outcomes for major diseases

b

revenue and market position

c

community services

d

use of social media

Question 3 (1 point)

Knowledge-based management (KBM) asks managers to gather and analyze ________ as part of the decision-making process.

a

employee opinions

b

management suggestions

c

data sets

d

demographic information

Question 4 (1 point)

What organization suggested 10 steps to follow in order to greatly improve patient care?

a

Centers for Medicare and Medicaid Services (CMS)

b

World Health Organization (WHO)

c

Institute of Medicine (IOM)

d

Centers for Disease Control and Prevention (CDC)

Question 5 (1 point)

What is the term given to the model of healthcare delivery that includes technology, providers, and treatment processes?

a

patient-centered medical home

b

patient care microsystem

c

consumer-directed healthcare

d

total quality management

Question 6 (1 point)

Which of the following was one of Sutter Davis Hospital’s areas of highest performance?

a

focused cost-containment strategy

b

low physician-to-patient ratio

c

low readmission rates

d

minimal wait times for radiology services

Question 7 (1 point)

Who proposed a new approach to day-surgery scheduling in order to address quality and performance improvement?

a

Herring and Herrmann

b

Marques, Captivo, and Pato

c

Mestre, Oliveira, and Barbosa-Povoa

d

Zhang, Berman, and Verter

Question 8 (1 point)

W. Edwards Deming’s System of Profound Knowledge includes ________ points that provide direction in organizational transformation.

a

8

b

10

c

14

d

15

Question 9 (1 point)

What does the acronym EBM represent?

a

efficiency-based management

b

evidence-based management

c

efficiency-based medicine

d

evidence-based medicine

Question 10 (1 point)

Which of the following two quality improvement models focus on support and leadership of top management, as well as using continuous improvement to achieve long-term organizational success?

a

Total Quality Management (TQM) and Six Sigma

b

Six Sigma and Lean

c

Knowledge-based management (KBM) and TQM

d

Simulation and Lean

a

uninsured patients

b

non-credentialed physicians

c

increased reimbursement rates

d

continuing education expenses for employees

Explanation / Answer

Answer

a. High return on investment

because profit is positively related to high return on investment

and there is no proper relation between profit and other options

b. Low turnover rate

it is good to increase skilled labour force but this do not have any direct relation with profit.

c. High employee retention and d. Low attrition rate

'employee is not leaving the company is just show the commitment of employee there is no relationship with profit

e. Lack of employee commitment

this also do not have any relation with profit.

Related Questions

Navigate

• Browse (All)
• Browse Q
• Subjects

---

---

Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.