Q33. The middle section of a positive message a. highlights a benefit to the aud

Question

Q33. The middle section of a positive message
   a. highlights a benefit to the audience or expresses goodwill.
   b. states the main idea.
   c. is the longest part.
   d. does all of the above.

Q35. ''Out-listening'' refers to
   a. a highly focused form of listening.
   b. a form of selective listening in which the listener's mind wanders until something relevant is said.
   c. a form of defensive listening.
   d. listening only long enough to get a word in edgewise.

Q36. A disadvantage of virtual teams is
   a. their high cost relative to traditional teams.
   b. they don?t work across cultures.
   c. they must function with less direct interaction among members.
   d. all of the above.

Q37. Which of the following would be the most effective e-mail subject line?
   a. 2003 budget
   b. Talking ?bout the big bucks
   c. Input needed for 2003 budget planning
   d. Projected expenses

Explanation / Answer

Q33: Ans : d Does all of the above.

Middle section of the positve message comprises of the keynote, highlights the main idea and mostly it will followed by the explanation for it. This can be the longest of the section or paragraph .

q35: a. a highly focused form of listening

It is a highly focused for of listening where audience are keen to concentrate without deviating the substance,

Q36:D. they must fucntion with less interaction

Virtual team members located at different georpahical location, so that real time physical interaction is not possible. Thus chances are high to misinterpret many things over other communication channels.

Q37:A: 2003 Budget

The subject line clearly says the content of the message without any ambiguity.

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