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11. ABC Company would like to gather ideas about redesigning the work flow. In t

ID: 360415 • Letter: 1

Question

11. ABC Company would like to gather ideas about redesigning the work flow. In this situation, a ________ group would be the better choice because they are better at ____________

A. large; figuring out what to do

B. small; brainstorming

C. large; generating ideas

D. small; getting the job done

E. large; completing tasks faster

12. Randy likes to volunteer for group assignments, but only with the larger groups. He attends every meeting but never contributes to the work of the group. Randy is guilty of ___________

A. anonymous contribution

B. group think

C. social manipulation

D. group shift

E. social loafing

13. Group cohesiveness contributes to the performance of the organization when _____________.

A. cohesiveness is low and goals are supported

B. attitudes are unfavorable and cohesiveness is moderate

C. the goals of the group are aligned with the goals of the individuals

D. employee attitudes are unfavorable but cohesiveness is high

E. cohesiveness is moderate and commitment to the goals is high

14. Marietta works in a production department alongside six other workers who do the same type of work. Each works independently but pool their output into the same bin. Marietta is part of a(n) _________.

A. work group

B. cross functional team

C. work team

D. ad hoc group

E. problem solving group

Explanation / Answer

Answer: (11) (c) large, generating ideas: A large group results in more ideas as more members generate more ideas which provides more alternatives and improve the decision making process

12(e) social loafing: when an individual does not put in any effort for achieving the goal of the group to which it belong he is said to commit social loafing

13(c) the goals of the group are aligned with the goals of the individuals: When the goals of the group and the individuals are aligned it creates synergy because of which group cohesiveness and group performance both improves.

14(c) Work group: A work team is a collection of individuals who work next to each other in the same department and perform their individual tasks for the achievement of the common goals.

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