Dave is an executive director of a drug rehabilitation nonprofit organization th
ID: 359959 • Letter: D
Question
Dave is an executive director of a drug rehabilitation nonprofit organization that relies heavily on the use of unpaid volunteers on staff. The board of directors developed employee-related policies and posted them in an employee handbook. Each new paid and volunteer employee staff member undergoes an orientation training program. This training includes these policies and potential consequences for violation. One of these policies prohibits the use of the organization's telephone and Internet for personal reasons. Barbara is a volunteer who has been with the organization for 3 years working primarily as a clerical employee. Dave recently caught Barbara for a third time misusing the Internet and spending an unusually long time on personal calls. She has been given a verbal and written reprimand in the past. When Barbara is not on the telephone and Internet for personal reasons, she is a very valuable volunteer. Advise Dave on what to do next. Explain your rationale. Dave is an executive director of a drug rehabilitation nonprofit organization that relies heavily on the use of unpaid volunteers on staff. The board of directors developed employee-related policies and posted them in an employee handbook. Each new paid and volunteer employee staff member undergoes an orientation training program. This training includes these policies and potential consequences for violation. One of these policies prohibits the use of the organization's telephone and Internet for personal reasons. Barbara is a volunteer who has been with the organization for 3 years working primarily as a clerical employee. Dave recently caught Barbara for a third time misusing the Internet and spending an unusually long time on personal calls. She has been given a verbal and written reprimand in the past. When Barbara is not on the telephone and Internet for personal reasons, she is a very valuable volunteer. Advise Dave on what to do next. Explain your rationale.Explanation / Answer
1. Dave can give another chance to Barbara reason being she is a valuable volunteer.
Next steps:
1. Face to face meeting:
- Hold a face to face meeting with Barbara and ask for the reason for this continuous misbehavior.
-Even after training on the policy and been given with the warning, the reason behind this kind of behavior has to be found out.
2. Communication: Do not show emotions or anger while communicating. This may mislead the meetings purpose.
3 Positive note: Explain her how good she is at work and how this behavior hinders her growth.
4. Effects: Explain to Barbara that next time this follows then action should be taken according to policy which would be termination from services
5. Documentation: Also document what has been discussed between the two and this would help for future reference and it would also show the seriousness of the issue.
6. Deadline: Give a deadline till when Barbara will be closely observed and if found guilty necessary actions would take place.
7. Feedback: Conduct regular meetings and take feedback from Barbara on the issue
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