Questions for Discussion and Review 1. Why is a working knowledge of OB importan
ID: 3598209 • Letter: Q
Question
Questions for Discussion and Review 1. Why is a working knowledge of OB important to organizations and their employees? 2. Why is it important to analyze the behavior of individuals, groups, and the organization as a whole in order to understand OB in work settings? 3. What is an open system and why is it important for an organization to be open to its environment? 4. Select a restaurant, supermarket, church, or some other familiar organization, and think about which kinds of OBs and procedures are the most important determinant of its effectiveness. 5. What are organizational ethics, and why is ethics such an important issue facing organizations today? 6. Why is diversity an important challenge facing organizations today? 7. What special challenges does managing behavior on a global scale pose for organizations? 8. In what ways does IT change OBs and procedures? 9. Why has the employment relationship been shortening
Explanation / Answer
1. Why is a working knowledge of OB important to organizations and their employees?
Organizational behaviour is the systematic study of human behaviour in an organizational environment and it summed up as the study of people at work.
It is important to understand the behaviours of workers in companies it helps in growth of the company. It also helped managers and executives to better understand fellow workers and channelize skills and resources to achieve goals of the organizations.
Learning organizational behaviour can create leads for understanding many areas like impact of personality on performance, employee motivation, leadership, creating effective teams and groups, study of different organizational structures and job design.
2. Why is it important to analyze the behavior of individuals, groups, and the organization as a whole in order to understand OB in work settings?
It is important to understand the behaviours of workers in companies it helps in growth of the company. It also helped managers and executives to better understand fellow workers and channelize skills and resources to achieve goals of the organizations.
Learning organizational behaviour can create leads for understanding many areas like impact of personality on performance, employee motivation, leadership, creating effective teams and groups, study of different organizational structures and job design.
3. What is an open system and why is it important for an organization to be open to its environment?
The term open systems reflected the unique environment in which the organization operates and it is structured to accommodate unique problems and opportunities.
Environmental influences affect an open systems and it can be described as either specific or general. The specific environment refers to the network of suppliers, distributors, government agencies, and competitors with which a business enterprise interacts. The general environment encompasses four influences that emanate from the geographic area in which the organization operates.
4. Select a restaurant, supermarket, church, or some other familiar organization, and think about which kinds of OBs and procedures are the most important determinant of its effectiveness.
The hospitality sector is one of the largest growing industries in the world. The key element of hospitality management is interaction between the people who work in the industry and the environment in which they work.
Organizational Behaviour in Hotels and Restaurants will enable us to find the answers to
Why is it a pleasure to work in some organizations and torture to work in others?
Why is it sometimes difficult to motivate people to work hard?
How can one person persuade people to work together as a team?
What is the best way of designing an organization structure?
How can I persuade my boss to listen to my ideas?
5. What are organizational ethics, and why is ethics such an important issue facing organizations today?
Organizational ethics are the principals and standards by which businesses operate. They are best demonstrated through acts of fairness, compassion, integrity, honour and responsibility. The key for business owners and executives is ensuring that all employees understand these ethics and the best ways to communicate organizational ethics is by training employees on company standards.
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