Once a company has implemented strategies for improving product service and qual

Question

Once a company has implemented strategies for improving product service and quality, it may initiate the process for becoming certified by the International Organization for Standardization (ISO). If Hannah’s company were to seek this certification, which of the following would the company most likely need to show?

A: How it is following Hannah’s suggested procedures for improving production

B: How its employees have become more diverse since implementing Hannah’s suggestions

C: How its level of quality far exceeds the level of quality at other distribution companies

Explanation / Answer

To apply for the certification of International Organisation for standardisation (ISO), Hunnah's company want to show that how its level of quality far exceed the level of quality at other distribution companies.

The main reason for selecting this point is that ISO provides the guidelines and tools for companies and organisation who wants to ensure that their products and services are able to meet the needs and wants of customers. Thus whoever apply for certification, he must have to show that total qulaity management is ensured by the his comoany and his products and services are well capable to meet the needs of customers. These will also include that the customers are satisfied because, they are selecting their producs over other companies because they feel that their products are of good qualities from other companies.

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