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1) Users are notorious for forgetting their passwords. In any helpdesk situation

ID: 3593382 • Letter: 1

Question

1) Users are notorious for forgetting their passwords. In any helpdesk situation, the vast majority of cases are password resets. Users are also careless with their passwords and some readily share their passwords using several forms of electronic and non-electronic forms of communication. List as many forms of communication that you can think of, separated by commas, for sharing passwords from employee to employee.

2) Give two examples of password vault software solutions and describe their features and functionality.

3) What is two phased authentication? Is it an adequate deterrent for password misuse?

Explanation / Answer

1.

Email, social networking sites, phone, verbal, storage device, written on paper, sharing an image of password, sharing a text file of password, sharing a voice MP3 of password, sharing in encrypted form.., cryptography concepts of public key - private key can also be used to share passwords.

2.

Examples of password vault solutions:

LastPass: One of the first password managers.

Features: available on all devices and all operating systems., Free to use on all devices., It's premium version is available for 24$ a year., Premium version includes primary customer support one GB encrypted file storage, easy to edit your passwords.

Functions: syncs passwords on all of your devices, it automatically changes your password and inform you if a service has been hacked., supports two factor authentication using Google authenticator., Notifies you when the site you have an account has been hacked, it has tools to auto fill forms, supports finger print reader.

Dashlane: launched in 2012 in beta version

Features: Highly user friendly., You can share passwords to emergency contacts securely., Simpler security., It can teach all of your purchases and has digital wallet feature., It also allows you to store passwords locally in an encrypted vault.

Functions: functionality to reset all of your passwords at once., Supports two factor authentication., You can change many passwords on different websites at once.., it's really can be used to purchase things .

3.

Two phase authentication uses 2 levels to authenticate a user. Like it asks for the password and answer to the security question, or asks password and sends a security code to email or phone when ever user logs in.

The two phase authentication improves the security of user so that even when some one knows our password he cannot login to our account. So, it is not an deterrent for password misuse.