1) Compare/contrast structured vs. unstructured decisions including which manage
ID: 3589796 • Letter: 1
Question
1) Compare/contrast structured vs. unstructured decisions including which management level uses each. List the four stages of decision making that are required for all decision making. 2) Compare/contrast DSS vs. ESS. What type of decision-making system would you use if you and five of your colleagues, in locations remote from each other, are selecting a database management system for the company? 3) Referring to the section in the text on Enterprise Knowledge Management Systems, answer the following questions: a) Where would you expect to find semistructured information in your company? In your personal life? b) Why is it so important to capture the knowledge of the Baby Boomer generation? What type of knowledge system would you use?
Explanation / Answer
structured decision making
Programmed decisions are routine and repetitive, and the organization typically develops specific ways to handle them. A programmed decision might involve determining how products will be arranged on the shelves of a supermarket. For this kind of routine, repetitive problem, standard arrangement decisions are typically made according to established management guidelines.
Structured decisions (the procedure to follow, when a decision is needed, can be specified in advance).
Unstructured decision making
Non programmed decisions are typically one shot decisions that are usually less structured than programmed decision.
5 ELEMENTS OF THE DECISION SITUATION:
The Decision Makers
Goals to be served
Relevant Alternatives
Ordering of Alternatives
Choice of Alternatives
DECISION MAKING PROCESS:
Decision making steps this model depicts are as follows:
Identify an existing problem
List possible alternatives for solving the problem
Select the most beneficial of these alternatives.
Implement the selected alternative.
Gather feedback to find out if the implemented alternative is solving the identified problem.
Unstructured decisions (usually related to the long-term strategy of the organization).
Answer 2
Levels of decision making
DSS - decision support system an organised collection of people , procedures,software, databases and devices working to support managerial decision making.(DSS) are computer-based information systems that provide interactive information support to managers and business professionals during the decision-making process. DSS use analytical models, specialized databases, a decision maker's own insights and judgments, and an interactive, computer-based modeling process to support semi-structured business decisions.
ESS- executive support system - it is a specialized decision support system designed to meet the needs of senior management.Executive Support Systems (ESS) are information systems that combine many of the futures of MIS and DSS. Here the information is presented in forms tailored to the preferences of the executives using the system, such as graphical user interface, customized to the executives graphics displays, exception reporting, trend analysis, and abilities to 'drill-down' and retrieve displays of related information quickly at lower levels of detail.
It is important to realize that business applications of information systems in the real world are typically integrated combinations of all these types of information systems. In practice, all these different types and roles of information systems are combined into integrated or Cross-Functional Business Information Systems that provide a variety of functions. Thus, most information systems are designed to produce information and support decision making for various levels of management and business functions, as well as perform record-keeping and transaction-processing chores. Whenever you analyze or work with an information system, you probably see that it provides information for a variety of managerial levels and business functions.
answer3
a) Semi-structured data lies somewhere between the two. It is not organized in a complex manner that makes sophisticated access and analysis possible; however, it may have information associated with it, such as metadata tagging, that allows elements contained to be addressed.
b)Personalities and generational style differences between generations should always be factored, says Brett Haugh.
When Boomers do take on the responsibilities to transfer knowledge, they prefer to meet in person and lecture the younger generation. Information is power among Boomers, and sharing or withholding information retains power. Millennials don’t like long meetings. They prefer to work at home, rather than the office. They do not like lectures, but will self-serve using online tools as resources.
Structured decision making
Programmed decisions are routine and repetitive, and the organization typically develops specific ways to handle them. A programmed decision might involve determining how products will be arranged on the shelves of a supermarket. For this kind of routine, repetitive problem, standard arrangement decisions are typically made according to established management guidelines.
Structured decisions (the procedure to follow, when a decision is needed, can be specified in advance).
Unstructured decision making
Non programmed decisions are typically one shot decisions that are usually less structured than programmed decision.
5 ELEMENTS OF THE DECISION SITUATION:
The Decision Makers
Goals to be served
Relevant Alternatives
Ordering of Alternatives
Choice of Alternatives
DECISION MAKING PROCESS:
Decision making steps this model depicts are as follows:
Identify an existing problem
List possible alternatives for solving the problem
Select the most beneficial of these alternatives.
Implement the selected alternative.
Gather feedback to find out if the implemented alternative is solving the identified problem.
Unstructured decisions (usually related to the long-term strategy of the organization).
answer 2
Levels of decision making
dss - decision support system an organised collection of people , procedures,software, databases and devices working to support managerial decision making.(DSS) are computer-based information systems that provide interactive information support to managers and business professionals during the decision-making process. DSS use analytical models, specialized databases, a decision maker's own insights and judgments, and an interactive, computer-based modeling process to support semi-structured business decisions.Â
ess- executive support system - it is a specialized decision support system designed to meet the needs of senior management.Executive Support Systems (ESS) are information systems that combine many of the futures of MIS and DSS. Here the information is presented in forms tailored to the preferences of the executives using the system, such as graphical user interface, customized to the executives graphics displays, exception reporting, trend analysis, and abilities to 'drill-down' and retrieve displays of related information quickly at lower levels of detail.
It is important to realize that business applications of information systems in the real world are typically integrated combinations of all these types of information systems. In practice, all these different types and roles of information systems are combined into integrated or Cross-Functional Business Information Systems that provide a variety of functions. Thus, most information systems are designed to produce information and support decision making for various levels of management and business functions, as well as perform record-keeping and transaction-processing chores. Whenever you analyze or work with an information system, you probably see that it provides information for a variety of managerial levels and business functions.
answer3
a) Semi-structured data lies somewhere between the two. It is not organized in a complex manner that makes sophisticated access and analysis possible; however, it may have information associated with it, such as metadata tagging, that allows elements contained to be addressed.
b)Personalities and generational style differences between generations should always be factored, says Brett Haugh.
When Boomers do take on the responsibilities to transfer knowledge, they prefer to meet in person and lecture the younger generation. Information is power among Boomers, and sharing or withholding information retains power. Millennials don’t like long meetings. They prefer to work at home, rather than the office. They do not like lectures, but will self-serve using online tools as resources.
Baby Boomers who are too set in their ways to fully recognize the impact of the sweeping technological, cultural, and demographic changes that are happening. So you want to mine the right information from the Baby Boomers without being encumbered by any long-held biases. This is tricky and takes patience and time, but time ultimately well-spent.The baby boomer generation engineered one of the most successful business and production periods in American history. As they prepare for their well-earned retirements, companies should be doing everything possible to help their boomers pull of one last great achievement: leaving their knowledge legacy for future generations to build on.
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