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Running Case: The Global Treps Project team is working hard to ensure they meet

ID: 358735 • Letter: R

Question

Running Case: The Global Treps Project team is working hard to ensure they meet expectations, especially for the people who will be holding and participating in the four events. The team has a detailed scope statement, but you want to make sure you are not forgetting requirements that might affect how people view the quality of the project. You know that the project's sponsor and other key stakeholders are most concerned with getting people to use the new website, having successful events, and helping entrepreneurship across the globe. You also know that various geographic and cultural issues will need to be addressed.

1. Develop a list of quality standards or requirements related to meeting the stakeholder expectations described in the running case. Provide a brief description of each reqirement. For example, two requirements related to the new website might be that users can read the content in several different languages and that users provide good ratings for the online video training.

2. Based on the list you created for Task 1, determine how you will measure progress on meeting the requirements. For example, you might have people take a survey after they view the online training videos to collect feedback.

Explanation / Answer

1) Quality standards:

a) Translated content: The content should be available in different languages and should be translated well for different languages so that the consumers from different countries can easily understand the content.

b) Localised content: The content should not only be translated, but it should feel localised. Localisation of content is very important as it is essential that the consumers of any country should feel that the content is made just for them.

c) Keep the content up to date:

It is also important to keep the content up to date. Since, the website will probably cover multiple countries, change incorporation needs to be swift such that the content is up to date as per the changes in all these countries.

d) Create local presence by leaving local contact information:

Contact information that is local to the region where you want your website listed tells the search engines that your site is relevant and useful to the local audience.

e) Online video content: Online video content is another aspect which attracts visitors to the site. The video needs to be well presented and attractive, covering concise information which is relevant for the user. It has to be presented in a way that the consumer can relate to it and find it useful.

2) Measuring quality:

Feedback mechanism:

Conducting online surveys to gather feedback related to website content.

Content check with Local translators:

The translated content needs to be validated for their authenticity and their meaning with the local translators.

These are some of the quality related measures to ensure that the content is right and valid.