DENTIALITY, LEGAL AND ETHICAL ISSUES CASE 4-23 Processing a Request for Release
ID: 358558 • Letter: D
Question
DENTIALITY, LEGAL AND ETHICAL ISSUES CASE 4-23 Processing a Request for Release of Information (ROI) You are the ROI coardinator. You are having a busy day today and are facing a sariety of ROl singations. How should you handle the situations described below and what, if any, additional informacion will you need? If you will need to proxide copies of the medical recond, explain which forms (information) you would peovide. Include dates if appropriate 1. A patient just called. The patient has an appointment at her doctor's ofice in I bour and wants copies of records to take to the office. The hospital has a policy that requires a 48-bour nouce except in medical emergencies. The patient did not specify what records she needs A patient has requested that his charts be sent to Disahility Determination 3 times and that depart- ment has not received them. Your recards show that they have been sent twice. The patient is vesy upeet 2 3. An FBI agent shows up and flashes a badge at you. He demands that you release a patient's chart to him immediately. partaers 4. Dr. Lawrence calls and requests a copy of the medical record on Stephanie Smith. The records show that Dr. Jones ?as de patienrs physician. Dr. Jones and Dr. Lawrence are potExplanation / Answer
Answer: 1
ROI Coordinator: ROI coordinator is stands for Release of Information as per the patient’s request for their references purposes.
The patient had just called the ROI for the need of medical records, that she want for the doctor review and within one hour she had a appointment with doctor. So she needs the documents. The patient did not specify what documents are needed. The coordinator is already very busy in the hospital. The coordinator says that they had a policy of 48 hours notice to collect any document except the emergency cases.
In this case following approach would be adapted as below
Handle of Situation: The ROI will handle the situation with having the interaction with the patient on understanding the need of the medical documents and how urgent it is. He will check if it is the emergency condition. In case of emergency condition, the ROI will plan to support on very urgent basis. So after understanding the case, the doctor will plan to support the patient for the medical records she had requested so that she can get the desired records for her review with doctors.
Additional Information: The ROI will consult the patient and seek the information as below, so that he can plan the situation properly and can support the patient as per her needs.
Copies of the medical records: the copies of the medical records will be provide as per the process of the healthcare unit/hospital. The ROI will provide the document as below
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.