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ID: 357981 • Letter: H
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home / study / business / operations management / operations management questions and answers / introduction: x axis is a renowned private cancer hospital located in las vegas. the hospital ... Question: Introduction: X Axis is a renowned private cancer hospital located in Las Vegas. The hospital mai... Edit question Introduction: X Axis is a renowned private cancer hospital located in Las Vegas. The hospital maintains a critical database that includes patient data for all patients. You are asked to create a BIA based on this database. If this database was inaccessible for six or more hours, what would be the impact? Discussion Points: Determine what type of risk-based impacts X Axis would encounter in such a situation. What are the potential business impacts in the emergency room (ER)? What are the potential business impacts in the doctor offices? What are the potential business impacts in other hospital locations such as patient rooms, or surgical wards? Identify any other issues that might be impacted with the loss of the most prominent database?
Explanation / Answer
The hospital, X Axis will have health and/or death related impacts due to the loss and inaccessibility of the database. There are people on medication who have been recorded in the database and therefore those on regular drugs and doze may not be identified in time leading to health complications (and even death in some cases).
In the emergency room, profits will not be generated following the loss and inaccessibility of the database. This is due to the fact that the records of payment will not be accessible hence the costs and payment made may not be accessed leading to a lot of loss in the ER room.
In the doctors’ offices, the business challenge is that income will not be generated due to failure of the system as patients are recorded in the database when they make payments and now due to failure of the database, there will be no more registration and hence no income.
In the outside hospitals and surgical rooms, a lot of profits will be generated following the reason that majority of the patients may be taken there for further treatment. Hence the hospitals outside will make a lot of profits due to the large numbers of the patients who will be flowing in.
The other issue that may be impacted by the loss of the database apart from deaths and business impacts is that the customer relations will be lost as the hospital will lose most of its patients who come in regularly as their customers. Losing the database means losing contacts with the customers of the hospital. More issues may be on legal matters whereby the hospital may be held responsible in case there is any case of deaths following the loss of the database, hence the hospital may suffer another legal blow.
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