ABC Company has 50,000 employees and wants to increase employee productivity by

Question

ABC Company has 50,000 employees and wants to increase employee productivity by setting up an internal software applications training program. The training program will teach employees how to use Microsoft software programs such as windows 7, Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Project 2007. Courses will be offered in the evenings and on Saturdays and taught by qualified volunteer employees. Instructors will be paid $40 per hour. In the past, employees were sent to courses offered by local vendors during company time. In contrast, this internal training program should save the company money on training as well as make people more productive. The Human Resources department will manage the program, and any employee can take the courses. Employees will receive a certificate for completing courses, and a copy will be put in their personnel files. The company is not sure which vendor's off-the-shelf training materials to use. The company needs to set up a training classroom, survey employees on desired courses, find qualified volunteer instructors, and start offering courses. The company wants to offer the first courses within six months. One person from Human Resources is assigned full time to manage this project, and top management has pledged its support.

1. Project Scope Management

Create a WBS for this project and enter the tasks in Project 2010. Create milestones and summary tasks. Some of the tasks specific to this project will be to:

a. Review off-the-shelf training materials from three major vendors and decide which materials to use.

b. Negotiate a contract with the selected vendor to its materials.

c. Develop communications information about this new training program. Disseminate the information via department meetings, e-mail, the company's intranet, and flyers to all employees.

d. Create a survey to determine the number and type of courses needed and employees' preferred times for taking courses.

e. Administer the survey.

f. Solicit qualified volunteers to teach the courses.

g. Review resumes, interview candidates for teaching the courses, and develops a list of preferred instructors. 2

h. Coordinate with the Facilities department to build two classrooms with 20 personal computers each, a teacher station, and an overhead projection system (assume that Facilities will manage this part of the project).

i. Schedule courses.

j. Develop a fair system to signing up for classes.

k. Develop a course evaluation form to assess the usefulness of each course and the instructor's teaching ability.

I. Offer classes.

i nead a answer only A-I question . it will be word document. if you know the question than answer.

Explanation / Answer

The work breakdown structure (WBS) helps comprehensively and specifically to manage a project. The WBS consists of different levels where the highest levels have the major part of the work as components and the next level will possess the detailed components of the major components.

Consider the major steps in creating work breakdown structure for the scenario where the responsibility is to create and present a new training program for the organization.

1. The major deliverables or the products to be produced are determined.

2. Each of the major deliverables is divided into their component deliverables for at most simplification.

3. Each of the work pieces must be divided into their component parts.

a)

Review off-the-shelf training materials from three major vendors and decide which materials to use.

b)

Negotiate a contract with the selected vendor for its materials.

c)

Develop communications information about this new training program. Disseminate the information via department meetings, e-mail, the company’s intranet, and flyers to all employees.

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