48/viewContent/483282/View 0 W3: Case Study Recommen..x See below and please rea

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48/viewContent/483282/View 0 W3: Case Study Recommen..x See below and please read "Case Study 5: Very Brief History of Man discussion questions, and submit a recommend back up your response. Your recommendation should be (Thursday) in week 3. agement Theories." Review the case study, answer the ation to the case study from a management point of view. Use at least one source to 250-300 words. Please adhere to APA format This is all due by Day 4 CHAPTER 5 The Practice of Management in HSOs and HS Case Study 5 Very Brief History of Management Theories Views on management heve changed substantialy over the pas cnury, particulaly in the past few decades. Suene of the major thoories follon. Scientific Management Theory Ar the turn of the 20th century, the most notable businesses were longe manufacturing nizations that involved ongoing rostine taskes and manufacturing processes that yielded a variety of products. careful measuroment and specification of activities and results. Managoment same. Frederick Winslow Taylor develapod the sclenbific managsenee hory, which espoused this careful specification and measurement ol al s much as possible. Workers were rewarded and punished. This appach appeagd to werk wll for organizalio wit asbly tres and or The United States highly prized scilentific and sechnical maters, including the ienided so be Bureaucratic Management Theory monagement theory with his bureaucratic theory Weber focused on dividing organizations n tions develop comprehensive and detailed utandand operatingu prcedupes for all outinied sks Human Relations Movement Theoughout the lst thied of the 20th and isto the 21s century, unioms and goverensonts reacted to the dehumanizing eflects of these earlier oorios more attention was given to individuals áned thelr unique cepabilises in oaiautions Management believed that onganizations would dhe needs of the organization ad ts workens could be beter aligret. Variosn new and how heories were spiwned, mary busesd os the bohuviral sciences Questions

Explanation / Answer

Bureaucracy can be defined as a term in which an organisation is totally depending on the specialisation of labour. This type of organisations maintain a specific an authority of Hierarchy and also have a formal rule of structures and procedures inside an organisation with specific promotions as well as selection criteria. Most prominent example of this type of organisation would be the government agencies in which the specific organisational structure is applied and maintained

For an example we can compare United States Postal service and UPS or or Federal Express. Both of the organisations do the same job but have different structures as well as User experience. One can easily experience differences between The structures of these organisation by visiting their offices. Heretical structures are totally different in both of the organisations and also provides a different customer experience . Ups and fedEx are highly competitive in the market while the United States Postal service does not really care about the competition and remains silent and keeps on working with the hierarchical structure it is following. Ups and FedEx have to fight for that position in the market and to provide different marketing strategies to stay in the market competitiveness. UPS has been playing Monopoly in the section of the first class mail which is made it one of the most advanced service provided in United States of America.

Another example would be a comparison between Kmart walmart and target. All of these are used retailers but they have a totally different marketing structure as well as marketing strategies. By having an analysis over the customer needs and looking into the structures of the supermarket one can easily find the difference between the usability as well as sustainability of the business strategies used by these retailing join.

This type of approach is a very popular in its days because of the development of the organisations at that particular time. Organisations were being developed hence segmenting them into different groups was the most appropriate way to have a detailed and standard procedure of operation which could be later used for identifying the specific segmented organisations and to improve the overall services provided.

Definitely the human relations movement approach fits into the contemporary HSOs/HSs. It is always beneficial for an organisation to focus on its employees and to develop their personal expertise as it provide the better support for the overall organisational structure by increment in efficiency as well as productivity of the organisation and improves the market situation by a huge margin which creates a better impact on the revenue generation of the specific organisation.

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