HSA 403 MIDTERM PAPER Case Study: Ellen Zane- Leading Change at Tufts New Englan
ID: 355726 • Letter: H
Question
HSA 403 MIDTERM PAPER Case Study: Ellen Zane- Leading Change at Tufts New England Medical Center (NEMC) Case Study Sections: Introduction; The Healthcare Industry in Boston; History of Tufts; The Textbook Chapters 1 through 5 Lifespan Merger Midterm Questions 1. 10 points - Define each of the directional strategies - mission, vision, values and goals. 2. 20 points-You are Ellen Zane and are tasked with developing an original directional strategy (mission, vision, values and goals) for Tufts-NEMC. What characteristics did you choose to emphasize in each area and why? 3. 10 points- Identify the organizational value that gave Tufts-NEMC its competitive edge 4 10 points- Name the 4 processes of environmental analysis. /1 5. 10 points - Identify 3 general categories in the extenal environment that impact a healthcare organization. 20 points - Perform an analysis of the external environment that pushed Tufts/NEMC into making the decision to merge with Lifespan. Identify 3 areas that impacted the Your analysis should be an identification and description of the external factors Tip: and/or events that led up to the failed merger. Consider each of the areas you identified in #5. Be sure to discuss the impact of each factor and how it contributes to the ultimate decision to enter the failed merger.) 7. 20 points-Perform an analysis of the internal environment following the failed merger ith Lifespan. Identify 3 areas inside the organization that were affected (Tip: Your analysis should identify the areas of Tufts-NEMC that were negatively impacted by the merger. Be sure to discuss how and why it negatively impacted Tuts- NEMC, ultimately contributing to the merger failing.)Explanation / Answer
Answer to 1)
Mission, vision, values and goals:
Mission is to heal, to comfort, to teach, to learn and to seek the knowledge to promote health and prevent disease. Patients and the families are at the center of everything they do. They are dedicated to healthcare innovation, leadership, charity, highest care and service to all in the community. The mission of advancing knowledge and training students to become future investigators drives forward with one goal in mind. Turning innovative research to pioneering care.
Values:
The provide is not only on the sophistication of the care they provide but on the compassionate way in which it is provided. The care is extended to everyone from newborns to centenarians by approaching with respect, recognizing and valuing their dignity and getting to know them n personal level.
Vision:
The focus is on delivering highest care to all patients. The research program includes bench research, clinical trials, development in health policy. They play a key role in training the next generation leaders.
Answer to 2):
Characteristics:
Hence all these statements may be vision, mission or goals must state the direction the company needs to travel to achieve its goal. Or else there may not be any purpose in spending hours of time in creating the vision, mission and value statements for the organization.
Answer to 3):
Organizational value that gave NEMC competitive edge
Tradition of innovation which created new programs for cancer treatment. It was providing unique bed, breakfast style, home located within the hospital for cancer patients which made it the first private hospital to provide all these facilities to its patients, it made the family members of the patients to contribute organs thus increasing the number of organs available for transplantation. It was the first medical service center for the poor
The above all gave the hospital a competitive edge when compared to all other health care units.
Answer to 4)
4 processes of environmental analysis:
Environmental analysis is the decision making by the organization based on the opportunities available in the environment
Process involves the following:
5) The following are the factors that impact the healthcare organization:
6) Analysis of external environment:
7) internal environment:
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.