Background : Susan finished work on system architecture issues, and her system d
ID: 3555180 • Letter: B
Question
Background: Susan finished work on system architecture issues, and her system design specifications was approved. Now she is ready to address system implementation tasks, including quality assurance, structure charts, testing, training, data conversion, system changeover, and post-implementation evaluation.
Taken from Systems analysis and Design, 10th ed, Rosenblatt. Pgs 496-497
Task 2: You have asked Gray Lewis to contribute to the user manual for the new system. He suggested that you include a section of frequently asked questions (FAQs), which you also could include in the online documentation. Prepare 10 FAQs and answers for use in the printed user manual and context-sensitive Help scr
Explanation / Answer
Dear user,
10 Frequently asked questions (FAQ) and answers for use in the printed user manual and context-sensitive Help:
The following questions can be prepared hoping that the user will ask this in detail:
1) How do I get support from technical team?
First see the Troubleshooting section of the Gray Lewis System
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